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About Aegean Airlines
Aegean Airlines is the flag carrier airline of Greece and the largest Greek airline by total number of passengers carried, by number of destinations served and by fleet size. A Star Alliance member since June 2010, it operates scheduled and charter services from Athens and Thessaloniki to other major Greek destinations as well as to a number of European and Middle Eastern destinations. Its main hubs are Athens International Airport in Athens, Macedonia International Airport in Thessaloniki and Larnaca International Airport in Cyprus. It also uses other Greek airports as bases, some of which are seasonal. It has its head office in Kifisia, a suburb of Athens.
On 21 October 2012, Aegean Airlines announced that it had struck a deal to acquire Olympic Air, and the buyout was approved by the European Commission a year later, on 9 October 2013. Both carriers continue to operate under separate brands. In addition, Aegean Airlines participated in the final stages of the tender for the privatization of Cyprus Airways, the national carrier of Cyprus.
FLEET
Aegean Airlines operates an all-Airbus fleet, consisting of 55 aircrafts. Airbus A319-100,Airbus A320-200,Airbus A320neo,Airbus A321-200,Airbus A321neo.
Aegean Airlines Check-In
Check-in for your AEGEAN flight
- Select Check-in, enter your last name and your booking reference or ticket number.
- Confirm the automatically allocated seat or choose another seat for you or your travel companions.
- Get your boarding pass by receiving it on your smartphone as a mobile boarding pass or print it out. Alternatively, you may collect your boarding pass from an airport Kiosk or check-in counter.
- Take your baggage to the dedicated “Drop-off†counters at the airports. If you do not have baggage, proceed towards your gate.
Aegean Airlines Tickets
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Aegean Airlines Reservations
If you want to make a Aegean Airlines reservation, you’ve come to the right place. We’ll show you how to make a reservation easily. We’ll also share tips on getting the best fares and making the most of your travel experience. You can also go through the same and book the best flight as per your convenience.
Aegean Airlines Cancellation Policy
As per the cancellation policy, the traveler can cancel their reservation within the same day of the booking without any cancellation fee, and the flight’s scheduled departure date must be 7 days or more. After 24 hours of reservation, the travel aspirants need to pay a cancellation fee of 20 ERU up to 30 minutes of departure of the flight. The travel aspirants can cancel their reservation by its original form of reservation, if you book a ticket via a travel agent, you can cancel through them. We will now discuss Aegean Airlines’ refund policy in the next section. The passengers can Cancel Aegean Airlines Flight Tickets via an offline platform also. He/she can go to the nearby Airport counter of Aegean Airlines Flight Ticket and request to cancel the reservation. The flyer also cancels the reservation via the travel agent by which they reserve the ticket. The travel aspirants also can call the customer care executive and request them to cancel the same.
Aegean Airlines Un-Accompanied Minor Policy
Our Unaccompanied Child service allows minors aged between 5 and 12 to travel safely when in certain circumstances are not accompanied by their parents/guardians. An escort for your child can be arranged while booking a child fare ticket online or by calling our Reservations Department. You will need to give the name, address and telephone number of the person who will be accompanying the child to the departure airport as well as of the person who will be picking the child up on arrival. In both cases – departure and arrival – the accompanying adult will be required to produce proof of identity by showing a valid passport or national ID card. Children travelling alone are escorted by our Airport staff and handed over to our Cabin crew on board. They are boarded first on the plane and are allocated a suitable seat so that are under our crew’s supervision. They are also supervised by our Ground staff until handed over to the responsible designated party at the destination airport. Reservations for children travelling alone are accepted on a priority basis as there is a limited number of unaccompanied minors allowed to travel on each flight. You can check availability when booking a child fare ticket online or by calling the AEGEAN Call Centre before the trip.
Aegean Airlines: Types Of Seats
When flying aboard our Airbus fleet type (319, 320, 321) and Turboprop ATR 72-600, you have the chance to choose in advance the seat type you prefer, either an Extra Legroom Seat, Upfront Seat or Standard Seat.You can book it from the time of the ticket reservation until minutes prior to departure. Seat change is not allowed while on board. The charges applying for passengers flying Economy Class. For Flex fares, Standard seat selection is free of charge from the moment of booking. Business Class seats selection is free at all times. For ComfortFlex fare category Standard and Up Front seats are free of charge. Business Class seats selection is free at all times.
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Book Aegean Airlines Flight Tickets
When booking tickets online, you need a portal that is fast, informative and user-friendly. We offer all of this and more. On our site, you will easily find all the data you are looking for like routes, schedules and Aegean Airlines flight status. Additionally, our database is constantly updated with the latest deals and discounts offered by the airline.
Popular Aegean Airlines Routes
Athens (ATH) to London (LON)
Larnaka (LCA) to Athens (ATH)
London (LON) to Athens (ATH)
Athens (ATH) to Larnaka (LCA)
Athens (ATH) to Brussels (BRU)
Tel Aviv (TLV) to Athens (ATH)
Brussels (BRU) to Athens (ATH)
Amsterdam (AMS) to Athens (ATH)
Zurich (ZRH) to Athens (ATH)
Geneva (GVA) to Athens (ATH)
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QUESTIONNAIRE RELATED TO AEGEAN AIRLINES
QUESTIONS RELATED TO THE FLIGHT BOOKING
Q1. How to book the flights?
Ans1. The booking of the flight can be done by contacting the airline directly or by contacting the travel agencies or by visiting the official website of Aegean Airlines.
Q2. What are the steps for booking a flight?
Ans2.Through our easy-to-use online booking service, offered via aegeanair.com and the Aegean app, you can simply and quickly book your flight for all AEGEAN and Olympic Air destinations as well as codeshare destinations. You just have to:
enter your departure city/airport and arrival city/airport
select one-way flights, return flights or multiple destinations
choose desired travel dates
set the number of passengers by type (adults, children or infants) and
apply a promotional code if available
You will then be presented with all flights offered according to your selected route and dates.
Q3. What are the different types of flights?
Ans3.
- Economy Class
- Business Class
Q4. What are economy class flights?
Ans4. Economy class is another term for the airplane’s main cabin, as opposed to business cabins like business class and first class. Sometimes referred to as coach class, economy class typically makes up the bulk of the seating on a flight. It’s the most simple class, with the fewest amenities.
Q5. What are premium economy class flights?
Ans5.Premium economy class, also known as elite economy class or economy plus class, is a travel class offered on some airlines. It is usually positioned between standard economy class and business class in terms of price, comfort, and available amenities.
Q6. What are business class flights?
Ans6. The Business Class cabin has a number of complimentary services and amenities, such as high-quality food and drink, larger and more comfortable seating, a personal workspace, travel kits and more. What’s included with a Business Class ticket differs from airline to airline, with some more extravagant than others.
Q7. What if the flight is cancelled due to weather?
Ans7. Generally speaking, when Aegean Airlines cancels flights, they’ll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.
Q8. Can we change the date of the flight after booking ?
Ans8. You can change your ticket date and time, up to 30 min before the flight’s departure time, upon a reissue fee of 20 EUR per ticket.
Q9. What is the procedure to change the date of the trip?
Ans9. fee of 20 EUR per ticket.
Q10. Does it require fees to change the dates of the flights?
Ans10. Yes
QUESTION RELATED TO FLIGHT CANCELLATION
Q1. How to cancel a flight?
Ans1. To execute a cancellation method, locating the main website of Aegean is essential. You can manage your reservation by logging into your account on that. After that, you can cancel your flight with ease. Another method is also provided by the airline for a traveler’s convenience. It can be done by calling the customer service department. Over the phone, you can share your query and simply make an Aegean flight cancellation with the help of specialized guidance from the carrier’s officials.
Q2. What if the flights are cancelled by the airlines?
Ans2. If your flight gets cancelled by the airline, you are entitled to receive either a full ticket refund or a new flight. If the flight is cancelled after you have already arrived at the airport, you are also entitled to care.
Q3. Will the airlines pay for the hotel if the flight is cancelled?
Ans3. If your replacement flight is departing the next day, the airline must provide hotel accommodation and transportation. Finally, use our free online compensation calculator to check if you are eligible for compensation and submit a Aegean Airlines refund for cancellation.
Q4. What is the procedure of flight cancellation in Aegean Airlines ?
Ans4. According to the Aegean flight cancellation policy, initially, browse the operator’s website.
- On the main page, the “My Booking” tab is available. Press on that tab.
- To continue, enter the basic details including “Last Name” and “Booking Reference (PNR)” in the given blanks.
- Hit on the “Continue” feature.
- Now, a passenger can see his or her reservation.
- Choose the booking and choose the “Cancel” button.
- Pay the necessary fees and confirm whether or not a flight is canceled.
Q5. Can a connecting flight be Cancelled?
Ans5. Can You Cancel the First or Last Leg of Your Connecting Flight? In most cases, you’ll be able to cancel the first, second, or the last leg of your connecting flight, except if you’ve purchased a non-refundable flight.
Q6. What happens if a flight is delayed by 1 hour?
Ans6. According to the DGCA, if the delay is for less than 24 hours from the scheduled departure, you are entitled to meals and refreshments at the airport. If it exceeds 24 hours, you should be provided with hotel accommodations and transfers.
Q7. How do Aegean miles work?
Ans7. Tier miles determine your tier and have a 12-month lifetime. Award miles, which do not expire, can be spent for airline tickets, additional services for your flight as well as products or services from Miles+Bonus’ partners network .
Q8. How to rebook a flight after cancellation?
Ans8. You might also want to call the airline while you wait. Typically, if your flight is canceled, the majority of airlines will rebook you on the next flight available to your destination at no additional cost.
QUESTIONS RELATED TO THE RESCHEDULING/CHANGING
Q1. What is rescheduling a flight?
Ans1.A flight schedule change occurs when the airline announces a change to your flight time after you’ve booked your ticket. There are 3 categories of flight change: minor, significant, or cancellation.
Q2. How to reschedule a flight?
Ans2. If you need to reschedule your flight ,the best way to do so is by contacting the airline directly.
Most airlines have a customer service line that can help you with any questions or concerns about changing your ticket.
You may also be able to make changes online through their website if they offer this option
Be sure to check for any fees associated with making changes before confirming them as some airlines may charge additional costs for doing so.
Q3. How long can you reschedule a flight?
Ans3. You can change your ticket’s date and time, up to 30 min before the flight’s departure time, upon a re-issue fee of 20 EUR per ticket. Changes are permitted on the same fare category. Rerouting is not permitted.
Q4. Can I switch my airline ticket to a different airline?
Ans4. Contact the individual airline that issued the ticket to inquire about transferring your ticket. Some airlines, such as American Airlines, have an online assistant who will allow you to change some tickets on the Internet, while other carriers require you to call the airline’s customer service department.
Q5. Can flight booking be rescheduled?
Ans5. For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.
Q6. What is the procedure of change in a flight?
Ans6.
1. Go to the official website of Aegean Airlines https://en.aegeanair.com/
2. Navigate to the booking page
3. Login by entering your email ID and password
4. You will notice the change booking option on the “My Booking” section
5. Enter your flight details so that the information can be fetched, press on the “next” button
6. Enter your name, contact information and all the basic details
7. You can now make any change that you wish, make sure if the airline is providing the option to change the name on the ticket or not.
8. Voila! The passengers will then receive a “The change has been made” confirmation on your contact details.
Q8. What is the cost of changing a flight?
Ans8. 20 EUR per ticket.
Q9. Is it cheaper to cancel or reschedule a flight?
Ans9. If you purchased a round-trip flight and need to change the first leg to a different day, your best bet will likely be to pay the change fee and book a new flight. If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee.
Q10. How many times can I reschedule my flight?
Ans10. If you want to reschedule your flight, you can do it many times, but you have to pay the fare difference every time.
QUESTIONS RELATED TO THE SEAT AVAILABILITY
Q1. How to check the seat availability on a flight?
Ans1. Select your favourite seat online while booking your ticket, or after via “My Booking” or AEGEAN’s Call Center. Check out here the seat maps for all AEGEAN and Olympic Air fleet.
Q2. How do I choose my seat after booking?
Ans2.After you finish booking your flight (or during the process, depending on the airline), you should click to view the seat map and make your pick. If you book your flight with friends or family members on the same reservation, they will likely be assigned seats nearby automatically.
Q3. Did you need to pay the extra for seat selection?
Ans3. Standard seat selection is free of charge. If you do not want to select a seat, you will be assigned a random one during check-in. In case you wish to change your assigned seat you may select either a standard free of charge or Up Front and Extra Legroom at a charge.
Q4. How much does it cost to pick your seat on a plane?
Ans4.In fact, most regular airlines now charge for seat selection anyways. It’s often around $10-$30 per seat per flight segment, so if you cave in and pay for that, it can add up quickly. You shouldn’t do it. No matter which airline you’re flying on, don’t ever pay to select a seat.
Q5. Which class has the most comfortable seats in the flights?
Ans5.On some of the A321’s rows 9 or 10 have only two seats on each side as shown in the picture above. These are the best seats in the house, especially if you are travelling as a couple. These are classified as Extra Legroom Seats and they come with an additional cost which we will discuss shortly.
Q6. Do airlines automatically assign seats?
Ans6.You will be assigned a random one during check-in. In case you wish to change your assigned seat you may select either a standard free of charge or Up Front and Extra Legroom at a charge.
Q7. How can you choose or change seats in Aegean Airlines?
Ans7. Seat selection anytime from booking. Standard seat selection is free of charge. If you do not want to select a seat, you will be assigned a random one during check-in. In case you wish to change your assigned seat you may select either a standard free of charge or Up Front and Extra Legroom at a charge.
Q8. Can you pick or change your seat if you are travelling with a Basic Economy Ticket ?
Ans8. Seat change is not allowed while on board. The tables below display the charges applying for passengers flying Economy Class. For Flex fares, Standard seat selection is free of charge from the moment of booking. Business Class seats selection is free at all times.
Q9. Why do I have to pay extra for seat selection?
Ans9. For low-cost carriers, the lack of an allocated seat is often justified due to the low initial fare. By charging a premium for choice, these carriers can keep unallocated seats at a reasonable ticket price. Now, many passengers are having to pay extra for allocated seats on services that did not previously charge.
Q10. What do you want to do to upgrade your seat on the flights?
Ans10. Talk to a gate agent and let them know that you’re interested in moving up. “Once onboard there isn’t anything we can do as a flight attendant,” Kamalani said of her airline. Gate agents will typically have a list of frequent fliers who are first eligible for upgrades.
QUESTIONS RELATED TO MEALS/BEVERAGES
Q1. Does meal differ in the different classes of the flight?
Ans1. Aegean airlines meals are included in the price of your ticket but will vary depending on your flight duration and cabin class. On Greek domestic services, the airline serves a limited amount of snacks and drinks in economy class.
Q2. What meal options are provided in the economy class?
Ans2.For Economy Class, on domestic flights, we offer pre-packed snack and individual water bottle while on international flights we offer a light snack with hot and cold beverages.
Q3. Does premium economy get a meal?
Ans3.It isn’t just the seats and overall space that’s more, well, premium than an economy ticket. It’s the amenities, too — premium economy provides different meal offerings than the main class cabin, amenity kits, and priority boarding.
Q4. What meal options are provided in the business class?
Ans4. In business class, the crew delivers one meal tray, which includes the starter, main, and dessert; previously, each course was served separately. In economy class, snack boxes are offered, including a small sandwich and sweet.
Q5. Does Business class come with a meal?
Ans5. Meals and beverages (alcoholic and non-alcoholic) are included when you travel in Business class.
Q6. Do Aegean Airlines serve alcohol?
Ans6. For Business class, a “3 course” meal curated by a team of distinguished Chefs, served along with a wide selection of hot and cold beverages as well as alcohol drinks.
Q7. Is baby food provided in the Aegean Airlines?
Ans7. Yes.Baby food, milk, juices and infant formula are allowed on board. Finally, make sure that your baby drinks plenty of water during the flight. On every flight you will be offered our special Aegean Junior Pilots products for babies, to make your journey easier and more enjoyable.
Q8. Does Aegean Airlines serve vegeterian food?
Ans8.Yes
Q9. Does Aegean Airlines serve halal in the flights?
Ans9. No
Q10. Is food free on Aegean Airlines?
Ans10. Aegean airlines meals are included in the price of your ticket but will vary depending on your flight duration and cabin class. On Greek domestic services, the airline serves a limited amount of snacks and drinks in economy class.
QUESTIONS RELATED TO THE BAGGAGES
Q1. How do I measure my baggage?
Ans1. Baggage is measured by length + width + height. The dimensions of each measurement are added together to compose the total number of linear inches/ centimeters.
Q2. Are there fees for sports equipment on Aegean Airlines?
Ans2.If you wish to book sports equipment through AEGEAN’s Call Centre after your ticket has been issued, a service fee of 8 EUR per passenger will apply. It is possible to book sports equipment up to 2 hours before departure. This fee does not apply for weapons and ammunition.
Q3.How is excess baggage calculated?
Ans3. As per IATA regulation excess baggage is calculated as 1.5 per cent of the full fare economy fare for each kg of excess baggage.
Q4. Can I bring my sports equipment?
Ans4.Yes
Q5. What is Aegean Airlines fee for oversize baggage?
Ans5. Checked BaggageUp to 23Kg- Payment at the gate50€ – 60€
Q6. Can I “cancel” my pre-paid baggage and get a refund?
Ans6. Refunds for pre-purchased baggage are possible only in case of: a flight change due to flight cancellations or delays, or to schedule changes a baggage loss In the eventof rerouting and reissue.
Q7. I am a Star Alliance Gold member. What is my baggage allowance?
Ans7. On AEGEAN flights all Star Gold members retain the right to carry free of charge one additional piece of baggage*, regardless of the fare family they are traveling with (32kg in Business and 23kg in Economy Class). Find out more about:
- the cabin baggage allowance (carry on)
- the checked baggage allowance
- the charges for additional bags/ excess baggage weight (23kg – 32kg) and how to add extra baggage to your booking
Q8. What is Aegean Airlines carry-on baggage policy?
Ans8. AEGEAN allows all Economy passengers to carry-on 1 bag weighing up to 8 kg and with maximum size requirements of 56 cm x 45 cm x 25 cm (Airbus aircraft); 55 cm x 40 cm x 23 cm. Business passengers are allowed 1 bag with the same size and weight requirements as Economy, and 1 additional bag no larger than 5 kg and 45 cm x 35 cm x 20 cm.
Q9. What is CPAP?
Ans9. If oxygen needs to be administered during a flight to a patient or person with special needs, please notify AEGEAN through their Call Centre so that they can give you precise guidelines for the procedures to be followed. The Medical Information Form (MEDIF) must first be completed by the doctors who are treating the patient, providing information on the patient’s state of health and certifying that he or she is fit to fly. In addition, since the oxygen cylinder that will be used has to be an aviation-type cylinder (i.e. suitable for use on aircraft), it must be accompanied by the corresponding documentation certifying its suitability for use during the journey.
Q10. What if someone did not find baggage in Aegean Airlines?
Ans10. If your baggage is still not located after five (5) days. In the unlike event that we have not managed to allocate your baggage within five days upon your arrival at your destination, our Central Baggage Tracing team will take over your case.
QUESTIONS RELATED TO THE INFANTS
Q1. Do you have to buy a seat for a baby on a plane?
Ans1. Additional infants under 2 years old must be ticketed and occupy an infant safety seat or in a separate aircraft seat. The infant must be under 2 years of age for the duration of the trip. If they turn 2 during a trip, they will need their own seat for the remainder of the trip.
Q2. How can I add an infant to my booking?
Ans2. The Infant Fare is for infants up to 2 years of age, if they are travelling on your lap.
If you prefer that your baby has his/ her own seat (in compliance with the necessary safety standards), then you must purchase a discount Child Fare (if available) and carry a car-type seat with you, which must comply with the international safety standards.
Q3. Can a seat be reserved for children?
Ans3. Yes, it can, and the conditions are identical as for adults (infants, i.e. below 2 years of age, are exempt, unless you would like them to travel in a seat of their own). Please note that for safety reasons, infants/children may not sit on an emergency exit seat or seats located in the row in front and/or behind the emergency exits.
Q4. Is there a special rate for infant tickets?
Ans4. Yes, infant tickets are 10% of the accompanying adult fare. If you choose to use a car seat for your child, you must purchase a regular passenger seat at the discounted Child Fare (if available) or at full cost. The car seat must apply to FAA, JAA, and the Federal Motor Vehicle Safety Standards.
Q5. Are strollers allowed in flight?
Ans5. Yes, strollers or prams are allowed on flights. They do NOT count as part of your 15kg limit. You have the option of either checking in the stroller with your luggage. Or you can carry it till the plane leaving it at the gate when you board.
Q6. Infant Age Restrictions?
Ans6. Infants are not allowed onboard unless they are over 7 days old. Children are considered infants if they are under 2 years old.
Q7. Baggage Allowances?
Ans7.
- Economy: 1 bag up to 44 lbs (20 kg)
- Business: 1 bag up to 70 lbs (32 kg)
- In addition, infants are allowed 1 fold-up, collapsible stroller.
Q8. Can I select a seat on an exit row?
Ans8. Yes you can, unless you:
- Are under 15 years old.
- Have problems with mobility, strength or dexterity in arms/ hands and/ or legs and are unable to reach the emergency exit, manage instructions for evacuating or exit as quickly as possible.
- Are unable to understand crew instructions
- Have impaired vision or hearing and, as such, cannot follow instructions from the crew
- Are unable to relay information verbally to the other passengers
- Are responsible for someone else, such as infants or young children, which may prevent you from following instructions
- Suffer from a condition that may cause harm if you execute one or more of the safety instructions
- Require a seatbelt extension
- Use a wheelchair or other mobility aid
- Use supplementary oxygen or a portable oxygen concentrator
- Are travelling with an emotional support pet, service animal or family pet
Q9. Is a backpack a personal item on Aegean Airlines?
Ans9. Your personal item could be women’s/men’s handbag, or thin laptop case or medium-sized backpack. All additional items must be carried within your cabin baggage. Any additional or overweight items, may be subject to charge.
Q10. Are there infant flight fees?
Ans10. Yes, a child up to two years old (24 months) is usually charged 10% of an adult fare plus taxes if he or she will be sitting on an adult’s lap.
QUESTIONS RELATED TO THE PETS
Q1. What methods of transport does Aegean Airlines provide for my pet?
Ans1. Special box/container for pets in cabin & seating on board
Pets should be carried within a special box/container which is the passenger’s responsibility to provide.
The container must not exceed 55cm length x 40cm width x 23cm height.
Q2.Does AEGEAN allow pets in the cabin?
Ans2. Yes, you can contact the reservations department with requests to travel with a pet. Transportation of dogs, cats, or ferrets are allowed in the cabin if they are carried in a special case. Only one pet is allowed per passenger in the cabin. The case must not exceed 55 cm x 40 cm x 23 cm, and the case and pet cannot weight more than 17.6 lbs (8 kg) combined. Vaccination and legal documentation is required.
Guide-dogs for the blind or deaf are allowed onboard free of charge. You must notify the airline when you book your flight.
Q3. Does AEGEAN allow pets as cargo?
Ans3. Yes, cats and dogs can travel as cargo if they exceed 17.6 lbs (8 kg). You can carry more than one pet if the pets get along. Only the Airbus 320 and 321 models can carry pets as cargo, so check your ticket or the AEGEAN website for aircraft information. Click here for cargo container requirements for your pet.
Q4. What are the kennel requirements?
Ans4.Pets should be carried within a special box/container which is the passenger’s responsibility to provide. The container must not exceed 55cm length x 40cm width x 23cm height. For DH8-100, DH8-400 and ATR aircraft, the following maximum dimensions apply: 40cm length x 25cm width x 25cm height.
Q5. What is the weight limit for a dog to fly in the cabin?
Ans5. In-cabin. Generally, if your dog in its carrier can fit under the seat in front of you, it can go in the cabin. So that means a dog weighing up to about 20 pounds.
Q6. Is Aegean strict with carry-on?
Ans6. If flying in Economy Class, you are permitted to carry onboard, free of charge, one carry-on bag. It must not exceed the maximum dimensions of 56cm x 45cm x 25cm, including handles, pockets and wheels.
Q8. Does my pet qualify for travel as checked baggage?
Ans8. The maximum permitted weight for a pet, combined with its container, is eight (8) kilos. If you wish to travel with more pets, they must be of the same species, familiar with each other and carried within the same special box/container.
Q9. How can I travel with my pet abroad?
Ans9.Transportation of pets is subject to Governmental regulations concerning import, export and transit of live animals. Each country may impose additional conditions; therefore, it is mandatory and advised for each passenger/pet owner to visit the respective authorities (usually Ministry of Food and Animal) of their destination country for further requirements.
Transportation of dogs and cats to the UK is only permitted for flights to London Heathrow and only to be sent as cargo. Please check the guidelines for importing pets into the UK.
When travelling abroad, pet owners must also present a pet passport.
It is the owner’s responsibility to ensure that all paperwork required for the importation of their pet is correct for the country they are entering.
Q10. Are there any breed restrictions?
Ans10. With the exception of specific breeds, only cats and dogs (guide dogs included) can travel in the aircraft cabin with you. The maximum permitted weight for a pet, combined with its container, is eight (8) kilos.
If you have a larger animal which exceeds the eight (8) kilos weight limit (including its container), then it should only be transported in the baggage hold compartment of the aircraft. Except for particular breeds, AEGEAN welcomes for transportation in the holds of Airbus 319, 320, 321 and DH8-Q400 aircraft only dogs and cats and no other animal species.
QUESTIONS RELATED TO THE CHECK IN
Q1. How can I check in for my Aegean Airlines flight?
Ans1. Check-in for your AEGEAN flight conveniently on your computer, tablet or smartphone from aegeanair.com or the Aegean App. Save time with Online Check-in, available 48 hours up to 30 minutes* before your flight, choose your preferred seat and get your boarding pass.
Q2. Does Aegean Airlines have online web check-in?
Ans2. Yes.Online check-in opens 48 hours to 30 minutes prior to the flight’s scheduled departure time.
Q3. Does Aegean Airlines offer mobile check-in?
Ans3. Check-in for your AEGEAN flight conveniently on your computer, tablet or smartphone from aegeanair.com or the Aegean App.
Q4. How can I receive an invoice for my ticket?
Ans4. You may request for an invoice while booking your ticket, via AEGEAN’s official digital channels or through our Call Center. The invoice will be sent to the email address you will declare, within the next three (3) working days.
If you have already issued your ticket, you may apply for an invoice here, by selecting from the category field “OTHER TOPICS – TICKET PURCHASE INVOICES”. Kindly note that we may provide invoices only for tickets issued via AEGEAN’s official digital channels or our Call Center.
For tickets issued by Travel Agencies, via any AEGEAN contracted Airport Ticketing Office or via AEGEAN Travel Packages, please refer to the respective points of sale.
Q5.Do you have to pay for flight seat selection?
Ans5. In case you don’t wish to purchase a preferred seat you can always select any free seat available or would be assigned a seat free of charge at the time of check-in at the airport.
Q6. Who can use Online Check-in?
Ans6. Online Check-in is available to passengers and their travel companions under the same booking.
Q7. How to use Online Check-in?
Ans7. Select “Check-in”, enter your last name and your booking reference or ticket number.
Confirm the automatically allocated seat or choose another seat for you or your travel companions.
Get your boarding pass by receiving it on your smartphone as a mobile boarding pass or print it out. Alternatively, you may collect your boarding pass from an airport Kiosk or check-in counter.
Take your baggage to the dedicated “Drop-off” counters at the airports. If you do not have baggage, proceed towards your gate.
Q8. Which airports support mobile boarding pass?
Ans8. The mobile boarding pass is currently supported from all Greek domestic airports and most of the international airports. You can still Check-in online even if the mobile boarding pass is not available at the airport you are traveling from.
Q9. What will be required at the airport when using a mobile boarding pass?
Ans9. You should have the 2D barcode image available on the screen of your device when approaching the security checkpoint or boarding gate. Please ensure the entire 2D barcode is visible on the screen and make certain the backlight is on when the 2D barcode is being scanned. You should also have a valid government issued photo ID available for inspection at the security checkpoint or boarding gate.
QUESTIONS RELATED TO THE PREGNANT WOMENS
Q1. What are the rules for flying while pregnant ?
Ans1. All you need to do is fill out and sign the “Pregnancy Statement for Air Travel” form and hand it in at the airport before departure (if requested).
Q2. What are the risks of flying while pregnant?
Ans2. Flying when pregnant: the worries and concerns
- severe anaemia.
- sickle cell disease.
- significant vaginal bleeding.
- a serious heart or lung condition that makes it difficult to breathe.
- increased risk of going into labour before the due date.
Q3. Can a 7 month pregnant woman fly?
Ans3. Air travel before 36 weeks of pregnancy is considered safe for people who aren’t dealing with any pregnancy problems. Still, if you’re pregnant, it’s a good idea to talk with your health care provider before you fly.
Q4. Which seat is best in flight for pregnant lady?
Ans4.With all that said, though, and keeping COVID-19 in mind, Choose a window seat in order to stay as far as possible from other passengers.
Q5. Do airlines check pregnancy?
Ans5. If you’re pregnant and traveling before your 36th week, you can travel on a United flight without medical documentation. If you’ve reached your 36th week or after, you’ll need an obstetrician’s certificate — the original and two copies — stating that you’re fit for air travel.
Q6. What happens if you fall ill in the flight?
Ans6. The patient will be picked up by an ambulance at the destination airport and taken to their destination. Relatives can also arrange ground transport themselves; in that case, we are happy to provide answers to any questions you might have.
Q7. What happens if you require medical attention in the flight?
Ans7. If there’s a medical emergency on a flight, some planes will make an emergency landing so the passenger can get treatment. But on others, sick passengers are treated on board by flight attendants or medical personnel who happen to be on the same flight and volunteer to help.
Q8. Do pregnant passengers get priority boarding?
Ans8. After you’ve checked in, but before boarding has started, be sure to let the gate agent know you’re pregnant. Not all airlines automatically give boarding preference to passengers who are expecting, but most do and the attendants may even make an exception for you.
Q9. When should I stop flying during pregnancy?
Ans9. Generally, women are not allowed to travel by air after 36 weeks for domestic travel, and after 28 to 35 weeks for international travel. The decision on whether to travel and how far to travel at any time during pregnancy should be a joint decision between you and your healthcare provider or midwife.
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