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About Air Transat

Montreal-based Air Transat (TS) operates scheduled and charter flights from bases at Montréal-Pierre Elliott Trudeau International Airport (YUL) and Toronto Pearson International Airport (YYZ). The airline, which was founded in 1986, flies to more than 80 destinations, including about 20 domestic airports. International destinations include North America, Central America, the Caribbean and Europe.

FLEET

Air Transat’s fleet of 25 planes are primarily configured with two classes of service, Club Class, or Business Class, and Economy Class, though some aircraft have just a single Economy Class cabin.

Air Transat Check-In

Air Transat has online check-in for some destinations. Passengers departing from most U.S. and Canadian locations and some international locations may check-in online between 24 hours and 2 hours before time of departure. Pasdengers must print their online boarding pass, have a valid passport, and check-in with a maximum of 9 passengers. Online check-in is only for flights operated by Air Transat- code share agreements may not have online check-in. Go online website for more information and to check-in online.

 Due to enhanced security measures at all airports, and in order to leave  on time and respect the schedule of Air Transat, they close their  check-in counters 1 hoyr before departure.* Passengers arriving late for  check-in may be denied boarding.

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Air Transat Reservations

If you want to make a Air Transat reservation, you’ve come to the right place. We’ll show you how to make a reservation easily. We’ll also share tips on getting the best fares and making the most of your travel experience. You can also go through the same and book the best flight as per your convenience.

Air Transat Cancellation Policy

Booking of the tickets can either be done online through the official website of the airline or the ticket counter, and the cancellation can only be done in the way you booked your ticket. For instance, if you booked your ticket online, you can make the changes online, however, if you booked the tickets offline, you’ll have to go to the counter to make any alterations. If you are booking the tickets via a third-party that is agents, make sure to get your tickets cancelled via them.
According to the Air Transat 24 hour cancellation policy, the passengers hold the liberty to cancel their flights within 24 hours or 1 day from the day of booking. If you successfully cancel the booking within 24 hours, you do not have to pay any amount as the cancellation fee, regardless of any fare type that you choose that is from Lavish business class rides to the budget-friendly ones.
In case you miss out on the Air Transat cancellation policy window, a certain amount of fee would be levied on the passenger. The cancellation fee majorly depends on the destination, the type of fare, and most importantly, the time of cancellation of the tickets. If you wish to have in-depth information regarding the cancellation fee, you can connect with the customer service of the airline anytime you want.

Air Transat Un-Accompanied Minor Policy

If your child is travelling without a parent/guardian (or with a parent/guardian but in a different compartment/cabin on board) please read this section to ensure that they meet the requirements for travelling alone and are fully prepared for their trip.
Minimum 7 days to under 8 years of age – Must be accompanied, in the same cabin, by another passenger who is 16 years of age or older.
8 – 11 Years Inclusively – May travel alone, or with an adult travelling in a different cabin, upon the purchase of our Unaccompanied Minor VIP Service. This service is not available on connecting or codeshare flights.
12 – 17 Years Inclusively – May travel alone or with an adult travelling in a different class. We will be pleased to offer assistance to youth passengers travelling alone, however they must be able to travel independently and without Air Transat guardianship.
For peace of mind, you may choose to register your youth traveller in our Unaccompanied Minor VIP Service. This service is not available on connecting or codeshare flights.All paperwork, identification requirements, services, fees and handling will apply.

Air Transat: Types Of Seats

  • Standard Seat: The lowest fare in the Economy cabin is for the Standard Seats. The services offered are basic and easily affordable. The seats are made purely of leather, thus, being extremely comfortable and cozy. As per the Air Transat seating chart, they are equipped with personal touch screens. You can access numerous shows and games through these screens. You may avail of these entertainment services on your mobiles too by connecting them to the screen.
  • Two by Two Seats: These are the seats that can be chosen while in pairs. Not only this, you can book Two by Two seats on Air Transat if you are looking for extra space as well. The seat space is a little over 31 inches, hence, giving the passengers sufficient room to stretch.The on-board entertainment facilities may include the provision of private screens. Music, entertaining shows, and games can be accessed here.
  • Extra Legroom Seats: The availability of additional leg space can be extremely advantageous when flying long-haul. If you are looking for such an option, then the Extra Legroom seats can be the perfect fit for you. They offer more room than the Standard Seats.
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Book Cheap Air Transat Flights

We facilitate easy, fast and reliable air tickets booking platform for the Air Transat Airlines.

We provide you the latest flight schedule for Air Transat Airlines. We’ve tried to compile and simplify airways information to help you in booking your air tickets and plan your complete trip. This Air Transat Airlines flight schedule should give you a fair idea of their flights operating across the world.

Air Transat Airlines Top Sectors

Top international sectors of Air Transat include Calgary to Vancouver , Vancouver to Calgary , Edmonton to Calgary , Lisbon to Porto

They also have occasional flights from Halifax to St Johns, St Johns to Halifax, Vancouver to Montreal, and Porto to Lisbon flights

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QUESTIONNAIRE RELATED TO AIR TRANSAT

QUESTIONS RELATED TO THE FLIGHT BOOKING

Q1. How to book the flights?
Ans1. Book low fares to destinations around the world and find the latest deals on airline tickets at www.airtransat.com

Q2. What are the steps for booking a flight?
Ans2. You can book a flight by going to the Air Transat Official Site or the app. Steps are:

  • Select your origin and destination & travel date
  • Select the number of passenger
  • Click on search flight
  • Select the price and time from the given option
  • Click on “book” button
  • Enter the passenger’s details and make your payment
  • You will get a confirmation email.

Q3. What are fare types?
Ans3. There are two main types of fares, published airfares and unpublished airfares.

Q4. What are economy class flights?
Ans4. Economy class is another term for the flight’s main cabin, as opposed to premium cabins like business class and first class. Sometimes referred to as coach class, economy class typically makes up the bulk of the seating on a flight.

Q5. Is Air Transat Premium Economy worth it?
Ans5. YES! The seats, the food and the personalised service make it very much worth it in my opinion. Option Plus is a great way to make an economy flight a little more comfortable. But if you’re going to splash a little more, it’s much more worth it to upgrade to Club.

Q6. What does option plus mean on Air Transat?
Ans6. Option Plus includes 1 x checked bag and 10kg carry-on, priority airport services, complimentary standard seat selection, welcome drink (sparkling wine), One complimentary snack & alcoholic drink during the flight, and an on-board comfort kit (includes a blanket, headphones & neck pillow).

Q7. What is Air Transat Eco Flex?
Ans7. Eco Flex lets passengers choose any seat in Economy Class, depending on availability: standard seat, two-by-two seat, front of cabin seat or seat with more legroom. 7 Priority check-in, queue at security checkpoints (at Montreal, Toronto, Vancouver, Manchester, London Gatwick and Glasgow airports) and baggage handling.

Q8. How to cancel your nonrefundable ticket and still not lose the price value?
Ans8. You can avail this benefit after reading the fine print. Cancel for Any Reason (CFAR) is a non-compulsory benefit. But, there is a supernumerary fee attached to it. CFAR is again the optional benefit and is available during the first 21 days of your first trip or maybe less, and for this to happen, it is always necessary that you must have your travel completely insured. You need to check with your Air Transat flight cancellation policy.

Q9. Can you get a refund on your basic economy ticket?
Ans9. It is unfortunate that the basic economy ticket cannot be cancelled or changed after 24 hours of time has elapsed. If 24 hours are over, you are not going to receive the complete price value of your Air Transat ticket, and this is going to be a completely despicable position.

Q10. Are there any frequent flyer miles on your air journey?
Ans10. Not every and not many flights flying out there offer you flyer miles. At times, you are not going to earn any rewards on frequent flyer miles. Make sure you check out with the Air Transat booking system and double check you have got precise date and time available on your flight. Maybe you have the lucky chance where you are offered the frequent flyer miles plus everything else.

QUESTION RELATED TO FLIGHT CANCELLATION

Q1. How to cancel a flight?
Ans1. To cancel your reservation, please access your file via the Manage my Booking online tool. If you booked with a travel agent, contact them instead. You can also choose to cancel your trip, with the following conditions:
• Flights in Eco Budget, Eco Standard and Club Standard: You will receive a future travel credit.
• Flights in Eco Flex and Club Flex: No cancellation fee.

Q2. What do I need to know about the Air Transat cancelation policy?
Ans2. Air Transat allows cancellation for a full refund on selected fare types. Passengers have the option to get either a full refund or travel credit. Air Transat’s Eco fares and Club fares are entitled to a 100 percent refund at zero cancellation fee.

Q3. Will the airline refund if the flight is cancelled?
Ans3. If you were booked for travel and Transat cancelled your reservation, you may be eligible for a refund in the same method of payment on file.

Q4. Can I make a new booking for a later departure ?
Ans4. Yes. Air Transat would like to reassure you and allow you to make a new booking for your next vacation with complete peace of mind. Different services have been developed to give you the flexibility you need.
Moreover, we give you the freedom to choose the fare that’s right for you. Our fare options offer different levels of flexibility, plus additional advantages. See our Economy Class and Club Class fare options for all the details.
For packages, Option Flex provides maximum flexibility and peace of mind with its two Option Flex service types: Standard and Extra.

Q5. How do I redeem my travel credit for a new booking?
Ans5. If you received a travel credit for a cancelled Transat package, you could now redeem it online when booking a new package on transat.com thanks to our self-service feature.

  • 1. If your travel credit number is a 6-digit alphanumeric code, then that is a travel credit for a cancelled flight and, therefore, you can only redeem it online for a flight. If you would like to book a flight online with your travel credit, please go to airtransat.com.
  • 2. If you would still like to book a package with your travel credit, then you would need to call our Customer Contact Centre.
  • 3. The amount will automatically be applied to your new booking, and you will receive a confirmation when it’s done. You can then redeem another travel credit or complete your booking.
  • 4. If the price of your new booking is lower than the amount of your travel credit, the remaining amount will be kept on file for future use. However, if the price of your new booking is higher than the amount of your travel credit, you will have to pay the difference.

Q6. How far in advance can I book my pre-order?
Ans6. You can book a pre-order as long as the date and flight number are shown in the pre-order section of the website and at least 72 hours in advance of departure date.

Q7. How do I redeem my travel credit for a new Air Transat reservation?
Ans7. When you’re ready to book a new reservation, give us a call back on our Air Transat phone number exchange desk at , and simply mention that you’d like to apply the credit to your purchase. In order to cancel and apply for travel credit for an existing Air Transat reservation, you can call the above-mentioned number.

Q8. What if I cancel my Air Transat flight? Can I get a refund?
Ans8. If Air Transat cancels the flight, they must refund the price of the ticket to passengers. But if you decide to voluntarily cancel your scheduled flight, you are not entitled to a refund. Air Transat cancellation policy is restrictive, unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.

Q9. What if the flight is cancelled due to weather?
Ans9. Air Transat owes other passengers up to €600 (£540) in compensation for Air Transat cancelled and delayed flights.

Q10. Air Transat flight is delayed 5 hours or more: can I cancel a flight and get a refund?
Ans10. Yes, in such a case you can cancel your flight and Air Transat has to refund you directly or offer you alternative transportation to your destination.

QUESTIONS RELATED TO THE RESCHEDULING/CHANGING

Q1. Can You Change Air Transat Flight?
Ans1. Yes,if you have made the booking directly from the official website of the Air Transat. They’ll quickly make the changes for you without any issue. However, this is not the only way to make the changes to your flight. You can make the changes within twenty-four hours of the booking. In that way, you’ll be able to avoid the charges for the changes you have made, however, if you have made the changes after twenty-four hours of the booking. Then you would need to pay the change fee. You can easily Change Air Transat Flight. You only need to get on their official website and follow the right directions. Air Transat customer service is also there to help you make changes.

Q2. How to reschedule a flight?
Ans2. If you want to make the changes online, you must follow the information given below to change Air Transat flight. You’ll be able to make the changes only when you have made the booking through the official website of Transat Airlines.
Get on Air Transat’s official website.
Now you need to choose “Manage Booking.”
Once you have selected it, you need to mention the booking details on the new page, like the reference number and the passenger’s name.
That is it. Now you’ll come across your booking. You only need to open the booking, and then you’ll come across the option of changing flights.
That is it. Select the option above, and then you will be able to choose the flight from the list. You need to ensure that you have selected the flight for the same destination.
After making the changes successfully, you will receive the confirmation email regarding your Air Transat flight change. You can keep the email saved so that it’ll help you for reference in the future.

Q3. How Much Does It Cost to Change an Air Transat Flight?
Ans3. It will cost you at least $75 to change to Air Transat flight. However, the exact price of the flight change will invariably differ a bit. The actual fees depend on the number of passengers, destination, distance, and other significant factors.

Q4. How do I change flight dates with Air Transat?
Ans4. With the help of Air Transat manage my booking change flight option, passengers can change the flight time but Air Transat cost to change flight alongside fare difference would be applicable. As per Air Transat ticket change policy, inside of 48 hours prior to the scheduled departure time, no changes are allowed.

Q5. How to change seat selection on Air Transat?
Ans5. At times, it may be necessary to change the seats due to operational requirements by Air Transat. In such a case, airlines try to match the seats on the subsequent carrier and are subject to availability. If Air Transat is not able to offer passengers a seat, they will ask passengers about their seat preferences. In the event where airlines are unable to offer passengers a seat, passengers are entitled to get a refund on the Air Transat seat change fee.

Q6. Can you change Air Transat flights within 24 hours?
Ans6. With the Air Transat change flight policy within 24 hours, passengers are allowed to alter their flight booking for free without paying the Air Transat change date fee provided that the departure date must be at least 7 days ahead at the time of Air Transat change booking request. Fare differences may apply.

Q7. How to change an Air Transat flight?
Ans7. Passengers have the option to change the Air Transat flights via the airline’s website as well through Air Transat change flight phone number.

Q8. How much does it cost to change flight Air Transat?
Ans8. Air Transat change flight fee varies with the fare types. However, Eco Flex fares and Club Flex fares do not charge any change penalty. Passengers would only be responsible for the fare difference with Flex fares.

Q9. Can you change your flight with Air Transat?
Ans9. Yes, passengers can change the flight except for the Eco Budget fare which is considered as the basic fare with Air Transat. Passengers need to complete the Air Transat change flight booking request up to three hours prior to the scheduled departure.

QUESTIONS RELATED TO THE SEAT AVAILABILITY

Q1. How do you select the seats in the flights?
Ans1. While looking for a way to make your journey enhanced, choosing your seats in advance can be helpful. This can allow you to fly closely with your partner and pay for desirable features. You can easily select your seats by following the Air Transat online seat selection procedure. It utilises the Online Check-in option as a necessary requisite.

  • Open the main site of Air Transat – “www.airtransat.com”.
  • On the home page, tap on the “Travel Information” section.
  • Under the “Airports – Check-in” subsection, select the option “Online Check-in”
  • You will now have to provide your identification details:
  • Complete name
  • “Confirmation Number”
  • “Departure Airport”
  • Go ahead by clicking on the “Continue” option.
  • View your reservation and the Air Transat seating chart.
  • Make your choice of seats as per their availability by following the directions given on your screen.
  • Pay the selection fee to reserve your seats.

Q2. How do you change the seats in the flights?
Ans2.Log in to the main website of Air Transat.

  • Scroll down on the homepage to find the “Manage Booking” option. Tap on it.
  • Give your “Last Name”, “First Name”, “Confirmation Number” and “Departure Date”.
  • Upon retrieving your booking, select the seats that you want to change to.
  • Pay the Air Transat seat selection upgrade fee to save your new seating positions.

Q3. How much does Air Transat seat selection cost?
Ans3. The fee charged for seat selection on this airline may vary depending on
several factors. Usually, the selection cost can begin at $25. Sometimes, the fee may be more, especially in case of high demand. You can try selecting your seats well in advance if you want to lower this fee.

Q4. How does the Air Transat seat assignment work?
Ans4. As per the Air Transat seat assignment policy, a random seat will be assigned to you, if you have not selected it in advance. Given that you have done it, the seat so selected will be given to you. However, you will have to claim your option before the official departure of your scheduled flight.

Q5. Does Air Transat charge for seat selection?
Ans5. If you wish to select your Air Transat seats beforehand on this air operator, then you may have to pay a certain amount of fee. The airline can charge you an Air Transat seat selection fee based on a number of factors. These include your departure destination, nature of flight, duration of travel, and availability.

Q6. What is the standard seat selection on Air Transat?
Ans6. The advance picking of seats in the Economy cabin comes under the standard seat selection. The procedure to select them is similar to that of any other seat. You can choose them in advance to enjoy a comfortable journey. This also makes your travel convenient.

Q7. Can I change my seats on Air Transat?
Ans7. Additional info. You must claim your selected seat at least 75 minutes prior to departure. Otherwise, it may be reassigned without possibility of refund. Limit of liability: Upon payment of the seat selection fee, Air Transat will assign you your requested seat.

Q8. What if you require extra space do you need to buy an additional seat?
Ans8. If you’d like to return to the sky but want some guaranteed extra room, you can book a second seat for yourself and potentially even earn or use miles on the additional seat in the process, depending on your airline of choice.

Q9. What is a two by two seat on Air Transat?
Ans9. Two-by-two seats: This option is ideal for passengers travelling in pairs. They enjoy the comfort of standard Economy Class seats. Seats with more legroom: These seats offer passengers more space for their legs as well as the comfort of standard Economy Class seats.

QUESTIONS RELATED TO MEALS/BEVERAGES

Q1. Do you get free food on Air Transat?
Ans1. .On flights to and from Europe, Air Transat offers a complimentary hot meal. A selection of light meals and snacks as well as alcoholic drinks are available at affordable prices. It is possible to pre-order your meal: up to 72 hours before departure.

Q2. Is alcohol free on Air Transat?
Ans2. You can carry alcohol containers (including wine or beer and commercial products) in your checked baggage if: The percentage of alcohol by volume is equal to or less than 70% (140 proof) The quantity does not exceed five liters per person for alcoholic beverages whose percentage of alcohol by volume is 24 to 70%.

Q3. Are you allowed food in your carry-on?
Ans3. Solid food items (not liquids or gels) can be transported in either your carry-on or checked bags. Liquid or gel food items larger than 3.4 oz are not allowed in carry-on bags and should be placed in your checked bags if possible.

Q4. How do you find out if meals are included on your flight?
Ans4. A search for your flight number, “trip report,” and “economy” or “business” may bring up someone who has written a detailed report on their flight, including meal information. While menus change regularly, this should give you a decent idea of what services to expect and when.

Q5. Does Air Transat give you a meal?
Ans5. On flights to and from Europe, Air Transat offers a choice between two hot meals (served with a salad, sweet treat and a glass of wine or non-alcoholic beverage) and a snack will be served. Light meals and snacks can also be purchase from the Bistro menu.

Q6. Does flight serve vegetarian food?
Ans6. Suitable for passengers have dietary needs with no additives and preservatives. This meal may contain vegetables, fruits, eggs, pulses & dairy products. Does not contain any type of meat or fish.

QUESTIONS RELATED TO MEALS/BEVERAGES

Q1. Do you get free food on Air Transat?
Ans1. .On flights to and from Europe, Air Transat offers a complimentary hot meal. A selection of light meals and snacks as well as alcoholic drinks are available at affordable prices. It is possible to pre-order your meal: up to 72 hours before departure.

Q2. Is alcohol free on Air Transat?
Ans2. You can carry alcohol containers (including wine or beer and commercial products) in your checked baggage if: The percentage of alcohol by volume is equal to or less than 70% (140 proof) The quantity does not exceed five liters per person for alcoholic beverages whose percentage of alcohol by volume is 24 to 70%.

Q3. Are you allowed food in your carry-on?
Ans3. Solid food items (not liquids or gels) can be transported in either your carry-on or checked bags. Liquid or gel food items larger than 3.4 oz are not allowed in carry-on bags and should be placed in your checked bags if possible.

Q4. How do you find out if meals are included on your flight?
Ans4. A search for your flight number, “trip report,” and “economy” or “business” may bring up someone who has written a detailed report on their flight, including meal information. While menus change regularly, this should give you a decent idea of what services to expect and when.

Q5. Does Air Transat give you a meal?
Ans5. On flights to and from Europe, Air Transat offers a choice between two hot meals (served with a salad, sweet treat and a glass of wine or non-alcoholic beverage) and a snack will be served. Light meals and snacks can also be purchase from the Bistro menu.

Q6. Does flight serve vegetarian food?
Ans6. Suitable for passengers have dietary needs with no additives and preservatives. This meal may contain vegetables, fruits, eggs, pulses & dairy products. Does not contain any type of meat or fish.

QUESTIONS RELATED TO THE BAGGAGES

Q1. Is baggage free on Air Transat?
Ans1. Passengers who booked a flight at the Eco Flex fare before April 28, 2022, will be entitled to two pieces of checked baggage of 23 kg each. Passengers who booked a flight or package in Club Class before April 28, 2022, will be entitled to two bags of 25 kg each.

Q2. Are there fees for sports equipment?
Ans2. Air Transat offers transportation of several sports equipment items for no charge. For a full list of which items are permitted, please visit Air Transat’s Baggage Grid at airtransat.com. The information on this page is true and correct at the time of publication. Because airlines reserve the right to change policies at any time, see airtransat.com for official and up-to-date baggage restrictions.

Q3.What is the Checked Baggage Allowance?
Ans3. Each bag must adhere to the below requirements:
Maximum Dimensions: 62 linear inches/158 cm (length + width + height)
Maximum Weight: 50 lb/23 kg

Q4. Can I bring a backpack and a carry-on air transat?
Ans4. Carry-On Allowance: 1 Bag + 1 Personal Item
Each passenger is allowed to carry on one bag and one personal item such as a laptop bag, handbag, or briefcase. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you.

Q5. What is the fee for oversize baggage?
Ans5. A checked bag can be up to 158 cm in linear dimensions (length + width + height). If your bag exceeds this size (up to a maximum of 292 cm), an additional fee of CA $100 (US $100 / €80 / £65) will apply.

Q6. What is the fee for overweight baggage?
Ans6. A checked bag can weigh up to 23 kg. If your bag exceeds the allowed weight (up to a maximum of 32 kg), an additional fee of CA $100 (US $100 / €80 / £65) will apply.

Q7. What is the carry-on baggage policy?
Ans7. Each passenger is allowed to carry on one bag and one personal item such as a laptop bag, handbag, or briefcase. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you. You must be able to lift your carry-on into the overhead storage without assistance. All carry-on bags must adhere to the following requirements:
Maximum Dimensions of Carry-on Luggage: 9 in x 16 in x 20 in (23 cm x 40 cm x 51 cm)
Maximum Weight of Carry-on Luggage: 10 kg (22 lb) in Economy Class and 15 kg (33 lb) in Club Class

QUESTIONS RELATED TO THE INFANTS

Q1. Do I need to reserve a seat for my infant?
Ans1. Children up to two years old (24 months), are not required to have their own seat as these children may sit on an adult’s lap. For safety reasons, an adult may not travel with more than one infant at a time, no matter how many seats are purchased. Should you wish to purchase a seat for your infant, please note that it is mandatory for the infant to sit in a car seat approved by Transport Canada.

Q2. Will I pay for my infant to travel?
Ans2. There is no fee if the infant travels on a lap.

Q3. What if my child turns two on the trip; will I have to buy a ticket for the return flight?
Ans3. Yes, if a child’s second birthday occurs prior to the return leg of the trip, a ticket must be purchased for the child for the return flight and a seat will be assigned to him or her.

Q4. What infant amenities are available on the aircraft I’ll be flying (i.e. bassinets)?
Ans4. Air Transat has a diaper changing table in at least one lavatory on each aircraft. Air Transat offers onboard bassinets for babies! These bassinets, which can be placed on the bulkheads, are approved by Transport Canada. They are a safe and comfortable way for your baby to travel during the flight. The infant’s weight may not exceed 11 kg (24 lbs) and his or her height may not exceed the size of the bassinet (68 x 30 x 15 cm).

Q5. Can I sit in the exit row with my infant?
Ans5. Neither lap children nor infants in car seats are allowed in an exit row. In fact, all passengers in an exit row must be at least 16 years of age. In addition, infant seats are not allowed in the row directly in front of or directly behind an exit.

Q6. Can you sit in the exit row with my infant?
Ans6. Neither lap children nor infants in car seats are allowed in an exit row. In fact, all passengers in an exit row must be at least 16 years of age. In addition, infant seats are not allowed in the row directly in front of or directly behind an exit.

Q7. What is unaccompanied minor service?
Ans7. Young children travelling without a parent or legal guardian are considered unaccompanied minors. Most airlines provide a service to assist these children from their point of departure to their final destination.

Q8. What are the fees associated with this service?
Ans8. There is a $100 CAD or equivalent in foreign currency cost for this service, and it is available on all Air Transat flights. Air Transat also offers free seat pre-selection. Please call their Information and Seat Selection Center (1-877-TRANSAT (872-6728)) at least 48 hours prior to departure from Canada and at least 72 hours prior to departure from Europe.

Q9. How do I book this seat service?
Ans9. Call the Air Transat Information and Seat Selection Center at (1-877-TRANSAT (872-6728).

Q10. Are there any flight restrictions?
Ans10. Unaccompanied minor service is available on Air Transat flights to and from Air Transat destinations provided that travel is not on a flight connecting to another airline flight or on the last flight of the day.

QUESTIONS RELATED TO THE PETS

Q1. What methods of transport provide for my pet?
Ans1. No animal is allowed in the cabin except service animals.
Checked as baggage in a pressurised and temperature controlled area of your aircraft.
Shipped as cargo in pressurised and temperature controlled areas.
All Service dog travel must be booked well in advance; please contact [email protected] for more information.

Q2. Does my pet qualify for travel in the passenger cabin as a service animal?
Ans2. Pets that meet the following qualifications can travel in the passenger cabin:
A service animal is defined as a certified working animal wearing a harness and trained to assist a permanent or long-term disabled person.
Passengers must present the training certificate prior to travel.
Service animals will not be carried unless proper permits are obtained for entry into the countries of transit or final destination, and such permits are presented prior to commencement of travel.
Some countries have very specific entry requirements or restrictions for entry. For example, the United Kingdom will only allow entry through certain airports and extensive pre-flight arrangements and paperwork must be completed well before the intended date of travel.

Q3. Does my pet qualify to be shipped as cargo?
Ans3. If your pet does not meet the requirements for travel in the cabin or as checked baggage, or if you would like your pet to travel unaccompanied, contact Air Transat Cargo for more information.

Q4. What are the fees associated with pet transport?
Ans4.for animal in a small cage (approximate size 19.5 x 27 x 19 in.): CA/US $100.
for animal in a medium cage (approximate size 22.25 x 32.5 x 33 in.): CA/US $175.
for animal in a large cage (approximate size 29.5 x 41 x 30 in.): CA/US $200.
for animal in an extra-large cage (approximate size 32 x 48.5 x 35.5 in.): CA/US $225.

Q5. What health documentation is required?
Ans5. While Air Transat does not require a health certificate for your animal to travel domestically, some States do require health documents. As it is the passenger’s responsibility to be aware of all regulations, you should consult your veterinarian and the Department of Agriculture/Agriculture & Agri-Food Canada to ensure that your animal will comply with all requirements. Contact Air Transat about health documentation required for animals travelling to international destinations.

Q6. Are there any other restrictions?
Ans6. Please be aware that Air Transat (in accordance with its AVIH program) does not transport Pit bulls. The carriage of this breed of dog will not be permitted under any circumstances.This ban includes the following breeds:

  • American Staffordshire Terrier
  • Boerbulls
  • Staffordshire Bull Terrier
  • American Pit Bull Terriers
  • Mastiff
  • Tosa

Each country has specific requirements for the acceptance of animals, including documentation, restrictions of breeds, fees and conditions for acceptance.

QUESTIONS RELATED TO THE CHECK IN

Q1. When should I check-in for Air Transat flight?
Ans1. Online check-in is offered between 24 and 2 hours prior to departure for passengers who have a booking or confirmation number departing on a flight operated by Air Transat.

Q2. What are Boarding Gate closure times?
Ans2. International flight: 30 minutes before departure.
Domestic flight: 15 minutes before departure.

Q3. Does Air Transat have online check-in?
Ans3. Yes, Air Transat has online check-in for some destinations. Passengers departing from most U.S. and Canadian locations and some international locations may check-in online between 24 hours and 2 hours before time of departure. Pasdengers must print their online boarding pass, have a valid passport, and check-in with a maximum of 9 passengers. Online check-in is only for flights operated by Air Transat- code share agreements may not have online check-in.

Q4. What is Auto Check-in?
Ans4. Automatic check-in allows you to check in and select your favourite area before the airline check-in window opens. This way, you don’t have to worry about the availability of your desired seat.

Q5. Can I change/select my seat online?
Ans5. Air Transat charges several tiers of fees for seat selection depending on the seat and destination.

  • Florida and South Destinations:
  • Regular Seat A310 and A330: US/CA$15
  • Bulkhead Seat in lateral rows and emergency exit A310 and A330: US/CA$35
  • Two-by-Two Seats A310 and A330-200: US/CA$25
  • European destinations excluding the United Kingdom:
    Regular Seat A310 and A330: US/CA$20 and €15
    Bulkhead Seat in lateral rows and emergency exit A310 and A330: US/CA$60 and €43
    Two-by-Two Seats A310 and A330-200: US/CA$30 and €21
  • United Kingdom:
    Regular Seat A310 and A330: US/CA$15 and £9
    Bulkhead Seat in lateral rows and emergency exit A310 and A330: US/CA$98 and £59
    Two-by-Two Seats A310 and A330-200: US/CA$30 and £15

QUESTIONS RELATED TO THE PREGNANT WOMENS

Q1. How do I get a fit to fly certificate for pregnancy?
Ans1. If you are over 35 weeks pregnant, your airline may ask you to get a letter from your doctor stating when your baby is due and confirming that you are: in good health. having a straightforward pregnancy. not at any increased risk of complications.

Q2. When am I not allowed to travel?
Ans2. Up to 35 weeks of pregnancy, pregnant women may travel without restriction; from 36 to 38 weeks, they must present doctors’ certificates issued 24 hours before departure. From 39 weeks and on, pregnant travellers may not travel on any Air Transat flight.

Q3. What kind of information does a medical certificate include?
Ans3. Medical certificates include the following information:
Patient’s name and date of birth
Estimated date of delivery
Proposed dates of air travel
Confirmation of an uncomplicated single pregnancy or a multiple or complicated pregnancy
Confirmation that patient is “fit to travel” for the entire journey, including return (where applicable)
Date, stamp and contact details of a qualified doctor

Q4. Why is it important to know your due date before travelling?
Ans4. If something goes wrong while you are away, your caregivers will need to know how far along you are and any other important information about your pregnancy. If you’ll be going far from home, take a copy of your health record with you.

Q5. How late do you fly pregnant internationally?
Ans5. Generally commercial air travel before 35-36 weeks of pregnancy is considered safe.

Q6. What do I need for a comfortable trip?
Ans6.For your comfort, request a bulkhead bassinet seat, or an aisle seat near a lavatory.
During check-in, ask for a seat with a leg rest to keep your legs elevated during the flight.

Q7. How many weeks pregnant can you fly with Air Transat?
Ans7. Up to 35 weeks of pregnancy, pregnant women may travel without restriction; from 36 to 38 weeks, they must present doctors’ certificates issued 24 hours before departure. From 39 weeks and on, pregnant travellers may not travel on any Air Transat flight.

Q8. What is the procedure of travelling while pregnant?
Ans8.You can book your flight by visiting the official Air Transat website or calling the airline and letting them know your preference & requesting them to arrange any medical assistance during your journey.
You must book aisle seats for easy movement or access the lavatories fast in case of any emergencies.
While booking your flight, you can fill out the special assistance form if you need any extra privileges during your journey.
If you have any medical complications and you need your doctor to accompany you, then you must contact the customer care service of the airline at the time of making a reservation itself to permit your request under consideration as a case of special circumstance.

Q9. Do pregnant passengers get priority boarding?
Ans9. You can often arrange for priority boarding on flight and even some cruise ships if you are pregnant and require additional time or assistance to get to your seats or accommodations. For air travel, it is usually not necessary to make such arrangements in advance: Simply speak to a representative from your airline

Q10. What are the reasons not to travel while pregnant?
Ans10. Some women prefer not to travel in the first 12 weeks of pregnancy because of nausea and vomiting and feeling very tired during these early stages. The risk of miscarriage is also higher in the first 3 months, whether you’re travelling or not. Travelling in the final months of pregnancy can be tiring and uncomfortable.