Cancel Alaska Airlines

How to change your flight

Main or First Class fare
Step 1: Look up your reservation with your confirmation number and last name.
Step 2: Choose the flight you’d like to change.
Step 3: Select a new flight. Any difference in fare or credit due will be displayed on the right.
Step 4: Continue on to checkout to finalize the change(s).
We’ll send you an email confirmation once the change is complete.

Companion fares
Step 1: Look up your reservation with your confirmation number and last name.
Step 2: Choose “make changes to this trip” and your companion discount will apply to your new flights.
Step 3: Choose the flights you’d like to change.
Step 4: Select new flights. Any difference in fare or credit due will be displayed on the right.
Step 5: Continue on to checkout to finalize the change(s).

How to cancel your flight

For Main and First Class fares, and Saver fares purchased by April 30, 2021.
Step 1: Look up your reservation with your confirmation number and last name.
Step 2: Select Cancel.
Step 3: Choose whether you prefer to receive your future travel credit via email or deposited into your account wallet.
We’ll send you an email confirmation once the cancellation is complete.

Saver fares purchased on or after May 1, 2021.
Saver fares purchased on or after May 1, 2021, may only be canceled per our 24-hour cancellation policy. Otherwise, no changes are permitted.

Step 1: Look up your reservation with your confirmation number and last name.
Step 2: Select Cancel.
Step 3: The ticket value will be refunded to your original form of payment.
We’ll send you an email confirmation once the cancellation is complete.

How to book in-cabin pet travel?

Space for pets traveling in the cabin or in the cargo compartment is subject to availability and must be confirmed prior to day of travel. For travel on Alaska Airlines, please contact Alaska Airlines reservations at 1-800-252-7522. If your plans include travel on another airline, please contact the partner airline directly to reserve space, determine fees and obtain additional information.

How to apply for a refund with Alaska Airlines?

After going through the refund policies, you have to proceed to request a refund from airlines for that following the points given below:

  • First, you need to cancel the flight tickets and request a refund.
  • Visit the official website of Alaska Airlines through your internet browser on your devices.
  • Now on the homepage of the airlines, you have to locate the Manage my Booking or My Trip option, and after that, click on the given option.
  • When you reach the new page, there will be two options cancel and change. Click on the change option.
  • After that, you will see a tab where you have to enter the information like your ticket reference number and last name of the passenger.
  • Click on the cancel button. Now you will get a confirmation mail or text on your email id or text message.
  • Soon after you cancel your flight tickets, you have to request a refund from the airline. To claim a refund, you have to search for the Request a Refund option on the homepage and click on it,
  • Next, fill out the form by entering the passenger’s reservation number and last name.
  • If the airline accepts your request for a refund, they will credit the amount of refund to your account as it was paid during the reservation.
  • You can even contact the travel agent to cancel flight tickets and claim a refund.

How to redeem my Alaska Airlines points?

Mileage Plan miles earned by the company can be redeemed to lower business travel costs, or as an incentive/reward for employees and clients alike.

Only an administrator or alternate administrator has access to redeem miles from your company’s EasyBiz account.

To shop for award travel, administrators or alternate administrators can simply select the Use miles checkbox on the left side of the shopping form. Select the Award calendar checkbox to view lowest award prices within 2 weeks of your selected dates.


Learn more about our airline partners and view award charts in the Mileage Plan section at alaskaair.com.

How to communicate with Alaska Airlines?

  • Reservations / Pre-flight questions: 1-800-252-7522 (1-800-ALASKAAIR), available 24/7. Hearing and speech disability (TTY) access is available.
  • Guest Care / Post-flight concerns: 1-800-654-5669. Hearing and speech disability (TTY) access is available.

How to chat with Alaska Airlines?

Chat is not currently available.

*Conditions Apply:   Please contact your airline or refer to its website for detailed information regarding their checked baggage policies. Special promotions valid on new bookings only. Prices are per person, based on double occupancy accommodations. Seats may not be available on all flights or tours. Rates and/or package prices on airfares, cruises and tours are subject to holiday blackouts, peak period surcharges, and cancellation charges may be applicable of up to the full price paid depending on the fare and/or package and when it is cancelled. U.S. or international government-imposed taxes and fees on arrivals and departures depending on the itinerary chosen, and are payable to the appropriate airport authority. Some fares may be non-refundable. Other restrictions may apply and vary by resort, cruise and airline carrier. We do not assume responsibility for any errors or omissions in the content of the offers displayed. For emergency flight reservation customer support, call Now : (844) 203-2954

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