Cancel All Nippon Airways

How to change your flight

  • Go to the official website of All Nippon Airways and log in to the account that you have made.
  • After logging in, go to the “My trips” section and do the particular booking that you want to change.
  • Then you will see the “change flight” option at the bottom of your screen.
  • When you change your flight, you must view the All Nippon Airways flight schedules, so that it will be easy for you to select the flight best suitable for you.

How to cancel your flight

  • Go to the official website of ANA through your preferred web browser.
  • Locate my booking section on the homepage and click on it.
  • Enter the necessary details like your six-digit ANA flight reservation number and the name of the passenger. Click on the search button to get the booking details of your flight.
  • Find your booking and navigate the ‘ANA cancel flight reservation’ button on the next page.
  • Click on the cancel button, and your trip will be canceled with the ANA.
  • You will get the confirmation of your canceled flight on the associated email or phone number.
  • Passengers need to cancel the entire trip if they have made the round trip or multi-city trip.

How to book in-cabin pet travel?

ANA does not allow dogs, cats or other live animals to travel in the cabin of the aircraft.

How to apply for a refund with All Nippon Airways?

  • Go to the official All Nippon Airways website www.ana.co.jp
  • Make sure you are signed in to your All Nippon Airways account.
  • Look for refund options.
  • All Nippon Airways Refund option should be selected.
  • Specify the information on your ticket.
  • Please upload any All Nippon Airways flight supporting documents that you may have.
    Confirm by pressing the button.

How do I claim my ANA miles?

After logging into the ANA website, click My Menu, select “Retroactive Registration,” and select either “Mileage Credit for ANA International Flights” or “Mileage Credit for Partner Airline.” For member-only features, please go here. See below for the application procedures.

How to communicate with All Nippon Airways?

For inquiries or assistance with your reservation, please call 1-800-235-9262.

How to chat with All Nippon Airways?

All Nippon Airways does not offer customer support through live chat.
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