Cancel Avianca Airlines

How to change your flight

  • Go to the official Avianca Airlines website and click the Flight Status option under Manage Your Booking.
  • Select Edit Flight from the Ticket Status Information section.
  • Select the flight you wish to alter and the origin, destination, and time from the flight.
    Next, choose a new flight.
  • Review the modifications in full and read the terms and conditions.
  • If there is a discrepancy between the two tickets, you must pay the difference.
  • When you click Send Receipt, an email with the cost difference for the altered itinerary will be delivered to you.

How to cancel your flight

  • Log on to the official website of Avianca Airlines.
  • To complete the passenger identification process enter the username with password in respective fields.
  • Next, tap on the manage booking tab.
  • Enter the confirmation number with the passenger’s family name to find the required trip.
  • Next, click the cancel button and complete the Avianca Airlines flight cancellation form, including the reason for cancellation, booking number, passenger name, and any other necessary information.
  • Examine the form and submit it by pressing the Continue button. Before submitting the refund request make sure to read the clauses mentioned in the Avianca cancellation policy.
  • The Avianca cancellation fees are automatically deducted from the total booking value.
  • Once the Avianca flight refund form has been successfully submitted you will get a confirmation mail on your registered email address.

Can I bring a dog on Avianca?

To fly with your pet on board, please note that we only transport dogs and cats; other pets are not accepted in the cabin. If you wish to travel with your pet, you must request the service at least 48 hours before the departure of your flight. Please note that pet transportation is subject to availability.

How to apply for a refund with Avianca Airlines?

  • You have to begin by going to the airline’s official website.
  • After signing in to the official website, you have to look for the Manage my trip option on the homepage and then click on the option.
  • A new page will appear on the screen with two options of canceling and changing flight tickets. You have to click on canceling flight tickets.
  • Next, enter all the information asked related to the travelers, like booking reference number and last name of the traveler.
  • After that, click on the cancel button, and the tickets will be canceled. A confirmation mail will be sent to you at your email address.
  • Soon after canceling flight tickets, rush to the Request A Refund option on the homepage and fill out the form with all the appropriate questions asked.
  • Submit the form after you have filled in the information asked. Once your form is accepted by the airlines, you will get your refund credited to your account in the same form it was paid for the reservation.
  • You can also contact the travel agents or travel agencies who helped you book your flight tickets and ask them to cancel the tickets and claim a refund from the airline.

How much are Avianca points worth?

Avianca LifeMiles are worth about 1.2 cents each. We found award flights booked 180 days in advance offered the best value (often 1.4 cents per LifeMile). As a member of the Star Alliance, you can redeem Avianca LifeMiles for award flights on alliance members like United, Air Canada or ANA.

How to communicate with Avianca Airlines?

Avianca Airlines Customer Service number: 018000-953-434. This phone number is available for 24-hour customer service.

How to chat with Avianca Airlines?

Avianca Airlines does not offer customer support through live chat.
[hfe_template id='655']