Cancel Cathay Pacific Airlines

How to change your flight

  • Visit Cathay from any browser(Safari or Google Chrome)
  • Click on the manage booking tab.
  • Add your ticket credentials and hit the search button.
  • Choose the flight you want to change.
  • Click on the change flight button and select preferred flight, date, time.
  • If you had booked a round-trip, both your departure and return destinations will appear.
  • After choosing your flight, make the changes and confirm them.
  • Cathay Pacific will send you a confirmation over your registered email.

How to cancel your flight

Cancel ticket via online:

  • Visit the website of Cathay Pacific Airlines.
  • Go to the tab of Manage Booking.
  • Enter Name of the passenger (First & Last Name) and the Booking Reference Number, click on Find My Booking.
  • Cancel your flight and request for refund if your ticket is eligible for it.

Cancel ticket by contacting customer team:

  • Contact the customer service of Cathay Pacific Airlines.
  • Give your 6 digit e-ticket number and the name of the passenger.
  • Request for refund, you can also ask for the refund to customer care executive

Apart from it, Visit the office of travel agency by which you have booked your ticket ask them to cancel the ticket and request for the refund.

How to book in-cabin pet travel?

Cathay Pacific currently does not allow normal pets inside of their cabins. our pet will need to be transported via the following methods.

  • Cargo (to the rear of the plane with the heavier, larger pieces of luggage). Or,
  • Check-in baggage (your pet flies as excess baggage by paying for additional luggage separately from your booking).

How to apply for a refund with Cathay Pacific Airlines?

  • Go to the official Cathay Pacific website
  • Make sure you are signed in to your Cathay Pacific account.
  • Look for refund options.
  • Cathay Pacific Refund option should be selected.
  • Specify the information on your ticket.
  • Please upload any Cathay Pacific flight supporting documents that you may have.
  • Confirm by pressing the button.

How to redeem my Cathay Pacific Airlines points?

If you are redeeming Flight awards, Upgrades Awards or Companion Ticket Awards with Cathay Pacific, sign in to, then redeem and book your flights through the Online Booking Service.

How to communicate with Cathay Pacific Airlines?

Start a conversation on WhatsApp (+852 2747 2747) by clicking hereOpen a new window or scanning the QR code below.

How to chat with Cathay Pacific Airlines?

Cathay Pacific Airlines offer customer support through live chat. on WhatsApp (+852 2747 2747)
[hfe_template id='655']