Cancel Cebu Pacific Air

How to change your flight

  • Go to Cebu pacific airline’s website
  • Click on “Manage my booking” from where you can change or rebook Cebu pacific flight
  • Enter the ticket details: passenger name, ticket number, PNR number.
  • Now from Dashboard, select the ticket you want to change.
  • Then choose your new flight
  • Pay the flight change cost, if any

The confirmation of your ticket is received in your registered email.

How to cancel your flight

Follow the steps to cancel Cebu pacific flight ticket:

  • Visit
  • Click on the ‘Manage’ option.
  • Then, click on the option ‘Manage Booking.
  • Enter the following details;
  • Booking Reference Number
  • Surname
  • Click on ‘Continue.’
  • The following page will display all of your Cebu Pacific flight bookings.
  • Now, click on the ‘Cancel’ option and cancel the tickets.

Does pet allowed in Cebu Pacific?

Cebu Pacific does not permit any type of live animal to fly in the cabin of its aircraft unless on flights to and from the United States and your pet is a service or emotional support animal.

How to apply for a refund with Cebu Pacific Air?

  • Visit the Cebu Pacific website: Click on MANAGE BOOKING.
  • Enter your flight details: booking code and last name of any passenger. If you have a GetGo account, you can also simply sign in.
  • On the dashboard, find the flight that you want a refund for. Click the MANAGE button next to it.
  • On the next page, you will find four icons. Choose the one label REQUEST REFUND / CHECK REFUND STATUS.
  • Choose the passengers for whom you want a refund. You may be asked to enter some details for confirmation.
  • Confirm the refund request.

If you paid using a credit card, the refunded amount will be credited back to your account.

How to redeem my Cebu Pacific Air points?

  • Go to Cebu GetGo Home Page (click here) and login with your email and password.
  • go to Cebu GetGo Home Page (click here) and login with your email and password.
  • No book as usual by entering your “From” and “To” cities and dates of travel.
  • Complete the booking as usual and pay with your points from your account!
    Enjoy flight!

How to communicate with Cebu Pacific Air?

To talk to a agent in Cebu Pacific, dial +6 328 540 0393 /+63 (998) 840-7547 or +1 802 200 9500 Cebu Pacific hotline is available 24/7. You can reach out to Cebu Pacific customer service via call quickly to share your queries or for booking, cancellation, changes, or refunds regarding issues.

How to chat with Cebu Pacific Air?

Cebu Pacific Air does not offer customer support through live chat.

Can I book a ticket for someone else Cebu Pacific?

Hi! Yes, tickets are transferable. Non-transferable only if it is a promo ticket. We hope this helps!

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