Cancel Delta Airlines

How do I change my trip?

Once you have located your trip on the Trip Details page, select the “Change or Add Flights” button to view and select new flight options. When changing your flight, credit from your original flight will be applied, and you will need to pay any price difference between your original flight and the new flight, plus any applicable change fees – the additional amount due will be displayed in the results. If your new flight costs less than your original flight minus any applicable change fees, the difference will be issued to you as a Delta eCredit. 

How do I cancel my trip?

After locating your trip on the Trip Details page, select “Need to Cancel?” followed by “Start Flight Cancellation.” You will be taken through the cancellation process and have the opportunity to check your flight details and confirm that you would like to cancel before it is final. 

Your remaining ticket value will be issued as either a Delta eCredit or as a refund to the original form of payment, depending on your ticket type and circumstances of cancellation. 

 How do I rebook a canceled trip?

If your flight is delayed for more than 30 minutes or canceled completely, it’s easy to rebook a new flight that fits your schedule. Rebooking your own flight gives you access to the same flight options that our agents have, and your bags will be re-routed to whichever flight you select. Rebook your flight as many times as you need to, until you’re on your way.

Follow these steps to view alternate times and select a new qualifying flight using Fly Delta app, My Trips on, or at a kiosk in the airport. *Domestic flights that have a departure time within 30 minutes and international flights that have a departure time within 60 minutes will not be displayed due to the check-in window.

How to book in-cabin pet travel?

Delta allows animals to fly in the cabin if they fit comfortably within the carrier and can slide under the seat directly in front of you. One carrier is permitted per passenger, and this will count toward your carry-on allowance. The airline imposes a set of restrictions to ensure the comfort and safety of everyone onboard the flight. 

Delta is committed to accommodating passengers with animals, but you should review their pet policy to ensure your pet is a good candidate for air travel. To make sure you can successfully fly with a pet in the cabin, here is the information you need to know. Delta allows soft- and hard-sided kennels that are leak-proof and ventilated on at least 2 sides. The carrier must fit under the seat in front of you, but check your aircraft’s specific dimensions when making a seat reservation.

How to apply for a refund with Delta Airlines?

You can check the refund status online or if you have questions about the amount refunded you can call:
  1. 800-847-0578 within the U.S. and Canada.
  2. 404-715-5417 within Atlanta, Georgia or outside of the U.S. and Canada.

How to redeem my Delta Flight points?

You can redeem your Delta SkyMiles for Delta, Delta Connection and Delta Shuttle flights, as you’d expect. You must search for your award on Delta’s website (or call customer service) to get an accurate price.

Unfortunately, these prices change frequently based on the flight, the date, the number of people booking and other factors. prices vary from 6,500 miles to 48,000 miles for a one-way award flight. Even though Thanksgiving travel skews award prices over these dates, significant price volatility is normal. As a result, flexibility can save you a boatload of SkyMiles.

How to communicate with Delta Airlines?

If you purchased a ticket from a third-party travel site or agency and need to make a change or cancellation, refer directly to your third-party travel site or travel agent for servicing/assistance needs.If you purchased a Delta Vacations package, please visit To speak with a representative about a new or existing reservation, call 800-221-1212. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. If you are a SkyMiles member, have your SkyMiles account number available to expedite your call.

How to chat with Delta Airlines?

Delta Chat is a messenger that uses the largest, most diverse and decentralized communication system ever created: the existing e-mail server network. Just use your standard e-mail account and start chatting with any of your e-mail contacts, whether they have installed Delta Chat or not.

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