Cancel Lot Polish Airlines

How to change your flight

  • First, visit LOT Polish official website www.lot.com
  • Click on the tab “My Trips”.
  • Enter your last name and PNR and get access of the dashboard.
  • Select a LOT flight ticket to make changes or modify.
  • Click on the option “Change my flight”.
  • Enter a new flight date, time, or name to make changes and click “Confirm”.
  • After redirecting to the payment gateway make payment.

How to cancel your flight


  • Visit the lot.com and navigate to the Cancel/change flight tab
  • Enter the six-digit PNR number and the last name of the passenger to access your booking.
  • Select the flight that you would like to cancel.
  • Follow the onscreen prompts, and you will get the refund value displayed on the screen.
  • You will also get to know the airline’s cancellation fee in accordance with the fare rule associated with your booking.
  • Once your cancellation request is completed, you will receive an email with the travel credit voucher of the refund value. It will have all the details such as the validity period, and the actual fare value.

Does LOT Airlines allow pets in cabin?

LOT welcomes small cats and dogs into the cabin on select flights, as long as the combined weight of the pet and carrier does not exceed 17 lbs (8 kg). During the flight, your pet must remain inside their carrier underneath the seat in front of you.

How to apply for a refund with Lot Polish Airlines?

  • Go to the official LOT Polish Airlines website https://www.lot.com/.
  • Make sure you are signed in to your LOT Polish Airlines account.
  • Look for refund options.
  • LOT Polish Airlines Refund option should be selected.
  • Specify the information on your ticket.
  • Please upload any LOT Polish Airlines flight supporting documents that you may have.
  • Confirm by pressing the button.

How to redeem my Lot Polish Airlines voucher?

Vouchers are redeemable online on the official website. Passengers must select online reservations to redeem a voucher offered by Lot Polish airlines. People must understand that they can redeem a voucher on the payments page after submitting the required information for their reservation.

How to communicate with Lot Polish Airlines?

Dial +1(212) 789-0970 or +1(802) 636-9417 Booking & Reservations, Cancellations, Change, Refund ( Customer Service )

How to chat with Lot Polish Airlines?

Lot Polish Airlines does not offer customer support through live chat.
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