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Cancel Qatar Airways

How to change your flight

You can change your travel date or destination or refund the unutilised value of your ticket to the original form of payment online. Click here to make changes to your booking.

If your ticket cannot be changed online, we suggest you contact the nearest Qatar Airways office.

Note for flights from/to the US:
Bookings made for flights to or from the US can be held for 24 hours without payment. Once payment received and the ticket is issued, standard fare rules apply.

How to cancel your flight

For bookings made at, on the Qatar Airways mobile app, or at a Qatar Airways sales office (in-person or over the phone), you can request a cancellation or refund online by retrieving your booking in My Trip.

If you booked through a third party such as a travel agent or other airline, please contact the agent/office where you booked your ticket in order to request a cancellation or refund.

Can I travel with a pet?

Harmless, domesticated dogs, cats, and birds can travel as excess baggage on the same flight from most countries. All other animals must be transported as cargo.

When connecting to a Qatar Airways flight from another airline, pets must travel separately as cargo and will not be accepted as excess baggage.

Transporting animals is subject to local country regulations. For more information, contact your local Qatar Airways office, or visit for more information about transporting animals as cargo.

How to apply for a refund with Qatar Airways?

If you have booked and paid for your ticket on or from our contact centres, please go to – official website.

In all other cases, please contact the office or travel agent where you paid for your ticket. This office should be shown on your e-ticket receipt.

How to redeem my Qatar Airways points?

To claim missing Avios on Qatar Airways, simply log in to your membership account to submit your claim online. If you are unable to complete this process due to any issues faced, please submit your claim through Contact Centre option in your dashboard. You will need to provide your flight details and ticket number.

How to communicate with Qatar Airways?

global call center  –  974 4023 0000
Privilege Club frequent flyer program – +974 4023 0023
To hold your booking up to 72 hours – 1 (877) 777-2827 / 1-802-213-8448
Discover Qatar (tours, hotels, airport services) – 974 4423 7999

How to chat with Qatar Airways?

Login to chat. Login now and access our latest live chat feature.

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