Cancel Volaris Airline

How to change your flight

  • Select the flights you want to change
  • Choose the origin, destination, and desired date.
  • Select your new flights.
  • Add the additional services you require.
  • Complete your payment and enjoy your new trip!

How to cancel your flight

Cancellations. For bookings made in the last 24 hours, you may request a refund to the original payment method in My Trips. You will have to enter your reservation code, and the last name registered at the moment of your purchase and click on the Cancel Flight tab.

How to book in-cabin pet travel?

You must fill out the pet transportation form that will be provided to you at the airport. You must make the corresponding payment for the pet service on board. Allow the staff to make a review in order to verify compliance with the transport conditions of your pet.

How to apply for a refund with Volaris Airline?

  • You can visit the official web portal of Volaris
  • There go to the My Trips section and click on it
  • Enter the booking reference number and last name to retrieve your booking
  • Now you can select the booking you want to cancel and get a refund
  • Click on the cancel/change button and proceed with the instruction on the screen
  • Once done, you can visit the refund page of Volaris and submit the refund request form
  • The airline will review your refund form, and if your ticket is eligible, you will get the refund soon

How to redeem my Volaris Airline points?

The simplest way to redeem United miles is to use them for award flights on United and its partner airlines. You will need to log in to your United MileagePlus account to search for available flights. Other ways to use United miles include: flight upgrades, hotel bookings, shopping and gift cards.

How to communicate with Volaris Airline?

This can be accomplished by calling our Call Center at +52 (55) 1102 8000 in Mexico, or +1 855 VOLARIS (8652747) in the US. Note: Depending on the bank your credit card is from, it may take a few days before the refund appears in your account.

How to chat with Volaris Airline?

Volaris Airline does not offer customer support through live chat.

*Conditions Apply:   Please contact your airline or refer to its website for detailed information regarding their checked baggage policies. Special promotions valid on new bookings only. Prices are per person, based on double occupancy accommodations. Seats may not be available on all flights or tours. Rates and/or package prices on airfares, cruises and tours are subject to holiday blackouts, peak period surcharges, and cancellation charges may be applicable of up to the full price paid depending on the fare and/or package and when it is cancelled. U.S. or international government-imposed taxes and fees on arrivals and departures depending on the itinerary chosen, and are payable to the appropriate airport authority. Some fares may be non-refundable. Other restrictions may apply and vary by resort, cruise and airline carrier. We do not assume responsibility for any errors or omissions in the content of the offers displayed. For emergency flight reservation customer support, call Now : (844) 203-2954

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