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About Southwest Airlines
Adria Airways was the flag carrier of Slovenia, operating scheduled and charter services to European destinations. The airline was founded in March 1961 as Adria Aviopromet. Adria carried out its first flight with a domestic crew in December 1961. At the same time all other activities necessary for the company were set up and organised, from the commercial to the accounting department.
FLEET
Southwest’s fleet of 686 aircraft consists entirely of Boeing 737 variants, each of which is configured with a single Economy Class cabin.
Southwest Airlines Check-In
You may check-in for your Southwest Airlines (WN) flight with the following options:
- Online check-in (Web check-in)
- EarlyBird check-in
- Mobile check-in
- Curbside check-in at the airport
- Self-service kiosk check-in at the airport
- Ticket counter check-in at the airport
Southwest Airlines Tickets
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Southwest Airlines Reservations
If you want to make a Southwest Airlines reservation, you’ve come to the right place. We’ll show you how to make a reservation easily. We’ll also share tips on getting the best fares and making the most of your travel experience. You can also go through the same and book the best flight as per your convenience.
Southwest Airlines Cancellation Policy
Passengers can avail of Southwest cancellations by meeting the conditions given by this policy. It also gives a designated set of regulations that are to be followed during cancellations. The different methods of flight reversals, fees for cancellations, and refund rules are also determined by it. It aims to provide the utmost assistance to the customers and resolve their queries. Besides, the policy helps the travelers in claiming compensation.
The following are the main rules and eligibility criteria as given by the cancellation policy of Southwest Airlines:
You can cancel any reservations that are made with the airline directly either through the website or by calling.
For group reservations involving more than one ticket, the cancellation rules will apply to all the tickets equally.
You can avail of Southwest ticket cancellations on tickets bought through the carrier’s frequent-flier programs as well. The rules for these kinds of cancellations may vary.
If you have canceled your flight and want to rebook a new one on the existing itinerary, then the airline may automatically book a ticket on the next immediate flight.
For those reservations that are made at least 7 days before the flight’s departure, you can cancel them 24 hours before you board.
As per this policy, the tickets are classified into refundable and non-refundable nature.
This policy also covers information regarding flight compensation in case of delays.
Sometimes you may witness Southwest Airlines cancel flights. This can be due to issues faced by the airline which can pose a risk to the safety of passengers.
The Southwest 24 Hour cancellation policy mainly facilitates flight reversals within these hours of booking. This feature can be available on all types of tickets. Depending on the date of your purchase, you will be allowed to cancel your reservations 10 minutes before the departure under this policy.
Southwest Airlines Un-Accompanied Minor Policy
Per Southwest Airlines Unaccompanied Minors policy:
Children from 5 through 11 who are traveling alone (i.e., without an accompanying Passenger who is at least 12 years old) must travel as an Unaccompanied Minors (UMs) on Southwest Airlines.
When making a reservation, you must state that you are the parent or guardian of the child, or you have the parent’s or guardian’s authority to act on their behalf.
You must provide age proof such as a birth certificate or other valid identification at the check-in counter.
The parent or guardian must physically show a valid government-issued photo ID to check in or pick up an Unaccompanied Minor.
Unaccompanied Minors can only travel on nonstop or same-plane services that do not require change of flight or flight number.
Unaccompanied Minors cannot travel to/from international destinations.
The parent or guardian must escort the minor child to the departure gate at least 45 minutes before departure, and remain at the gate until the flight takes off.
he parent or guardian picking up the minor child must be at the gate at least 45 minutes before the scheduled arrival time, and show a valid government-issued photo ID to the Southwest Airlines Representative to take charge of the Unaccompanied Minor.
Southwest Airlines: Types Of Seats
Flying with children may be exciting. Even the most experienced young travelers are sometimes susceptible to meltdowns and tantrums. If you are traveling with children on Southwest, go to the rear of the aircraft. You should do this for many reasons.
The back of the plane has the most empty seats, so you may choose together. Family boarding happens after the A group, thus you should not have to pay EarlyBird Check-In to guarantee seats together.
Flying with children may be exciting. Even the most experienced young travelers are sometimes susceptible to meltdowns and tantrums. If you are traveling with children on Southwest, go to the rear of the aircraft. You should do this for many reasons.
The back of the plane has the most empty seats, so you may choose together.
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A TRAVELWITHFLIGHTS exclusive web fare is a special discounted fare that is only available on our website. We search all airlines and all local airports to find you the cheapest web fare possible. These fares are available only on our website and are not guaranteed until the booking is complete and the ticket is issued. These fares may change at any time. When you search for a flight on our website you can be sure that you will get some of the lowest prices anywhere. Because airlines are always updating their prices and their availability, web fares may not be available for long periods of time. Prices can change in a matter of minutes.
We advise you to book the fare as soon as you see it. It may not be available at a later time.
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Southwest Airlines Top Sectors
Top international sectors of Southwest include San Francisco to Los Angeles , Los Angeles to San Francisco , Los Angeles to Las vegas , Las vegas to Los Angeles
They also have occasional flights from Boston to Los Angeles, Phoenix to Los Angeles, Atlanta to Los Angeles, and Denver to Los Angeles flights
Southwest Airlines - FAQ
Q-Can I change my ticket or get a refund?
A.In most cases, the airlines stipulate the fares be non-refundable and non-changeable. However, if something comes up and you need to cancel or change your trip, you may be able to get a refund or exchange depending on the type of fare you’ve purchased. Ticket flexibility often correlates to price, with the cheapest tickets typically being non-refundable and non-changeable while more expensive tickets offer greater flexibility.
Q-How many passengers can I book online? Which flights are available in this booking?
A.You can book a maximum of 6 seats in one transaction (including adults, children and infants with seats). Online flight booking currently is available for international and domestic flights. City name is listed in the From / To selection box.
Q-If I am in high school can I purchase a ticket?
A.If you are in high school and aged 16 or over, you are eligible to purchase tickets that are made available to youth passengers. A youth is defined as a passenger who is age 16-25 and is not attending a college or university. Youth eligibility is determined by each of our airline partners and not all of our partners permit youth travel.
Q.What is my airline’s baggage allowance policy?
A.Details on Southwest Airlines baggage allowance policy can be viewed on the baggage section of our website.
For all other airlines, please visit their website for information.
Q.Is Wi-Fi required to use the app?
A.The Sunwing app works on either Wi-Fi or data, but to avoid incurring data charges we recommend that you use Wi- Fi whenever possible.
Q.How many bags can I fly with?
A.You can fly with a maximum of four checked bags, one carry-on and one personal item. Each traveller is permitted one free personal item, such as a small backpack, purse, or laptop bag that fits under the seat in front of you.
Q.How do I get my boarding pass?
A.Your boarding pass will be available after you check in online or in-person. You can check in within 24 hours and up to 1 hour before your flight with your reservation code.
Q.Do I have an assigned seat?
A.Southwest-operated flights have open seating. Once onboard, simply choose any available seat and stow your carryon items in the overhead bin or under the seat in front of you.
Q.When can I check in and receive my boarding pass?
A.If you have an eligible reservation you may check in for your flight online at Southwest.com beginning 24 hours prior to your flight’s scheduled departure time. You may also check in and/or get a boarding pass upon arrival at the airport at a self-service kiosk (where available), the Skycap podium the Southwest Airlines Ticket Counter, or at your departure gate.
Q.How will I know when it’s my turn to board the plane?
A.Our friendly Agents will make an announcement in the gate area for each boarding group to assemble. When your group is called, line up in numerical order by the column that represents your boarding position (columns are labeled in groups of five), and board the airplane. There are also monitors at the front of the lines that display the group that is currently boarding.
Q.What is Family Boarding?
A.Up to two adults traveling with a child six years old or younger may board during Family Boarding.
If the child and adults are all holding “A” boarding passes, they should board in their assigned boarding position rather than waiting for Family Boarding.
Customers may choose, but are not required, to purchase EarlyBird. EarlyBird is an option giving you the convenience of automatic check-in before our traditional 24-hour check-in. While EarlyBird Check-In doesn’t guarantee an “A” boarding position, you’ll have the benefit of an earlier boarding position, a better opportunity to select your preferred available seat, and earlier access to overhead bins.
Q.Do passengers with disabilities get to preboard?
A.Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. If a Customer with a disability simply needs a little extra time to board, we will permit the Customer to board before Family Boarding, between the “A” and “B” groups. Those Customers who need extra time to board will receive a new boarding pass with an extra time designation. The designation serves as notification to our Operations (boarding) Agent that the Customer should be permitted to board before Family Boarding.
Q.Do active-duty military members get to preboard?
A.We invite active-duty members of the U.S. Military (with valid military I.D.) who did not receive an “A” boarding pass to board between the A and B groups.
Q.How to get Southwest Airlines ‘A’ boarding pass?
A.Southwest gives you boarding positions on a first-come, first-serve basis. However, you can guarantee early boarding positions of A1 to A15 if you book Business Select flight ticket offers. Next, upgrades at the airport can also help you score A boarding pass.
Q.Can passengers in separate boarding groups, board together?
A.However, it is advised that the passenger with an earlier boarding position must board with the passenger with a later boarding position.
Q.Where can you book cheap Southwest Airlines fly fares?
A.Online portals offer the best airfare, or you can visit the official website of Southwest. Further, local flight booking websites are a good idea too.
Q.Can passengers with disabilities preboard Southwest Airlines flight?
A.Yes, the airline offers passengers with disabilities to board the flight before others. Also, if you require assistance to board the flight, Southwest Airlines can make provisions.
Q.Can passengers book cheap international flights with Southwest Airlines?
A.Yes, Southwest Airlines is a budget air carrier. So, you can say, book cheap international flights from the USA to India throughout the year. Southwest flies to major international destinations.
Q.Is Southwest Airlines’ no change policy the same for India, as it is for domestic flights?
A.Yes, if you need to make a change to your India trip ticket, the procedure and structure remain the same as domestic flight itineraries.
Q.Is the Southwest Airlines luggage policy the same for international flights?
A.If you apply for Southwest Airlines’ Bags Fly Fare, you can check-in up to bags for free.
So, it doesn’t matter whether you have booked flight ticket deals to India or Indianapolis, you can check-in bags for free.
Q.Where does Southwest Airlines fly internationally?
A.Southwest Airlines flies to more than 10 international destinations including: Aruba, Bahamas, Belize, Cayman Islands, Costa Rica, Cuba, Dominican Republic, Jamaica, Mexico, Puerto Rico, and the Turks and Caicos Islands.
To begin your search for Southwest international flights, use the search form at the top of the page.
Q.What are Southwest Airlines’ rules regarding COVID-19?
A.With Southwest Airlines, you won’t be required to wear a face-covering or mask on the plane, however, you’ll need to check with the specific airport you’ll be travelling to for their own policies regarding COVID-19.
If you’d like to wear a face-covering or mask on the flight, Southwest Airlines can provide one for you onboard.
Q.How does Southwest Airlines seating work?
A.Southwest Airlines has an open seating policy, meaning seats are not assigned ahead of time. Passengers are split up into three boarding groups (A, B or C), along with a boarding position (1-60), which can be found on the boarding pass. This determines when you’ll be able to board the plane and which seats you can choose from.
Q.What other airlines fly to similar destinations?
A.There are many other airlines that fly similar routes to Southwest such as American Airlines, Continental Airlines, United Airlines, Delta and more!
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QUESTIONNAIRE RELATED TO SOUTHWEST AIRLINES
QUESTIONS RELATED TO THE FLIGHT BOOKING
Q1. How to find the Southwest flights?
Ans1. You can book one-way or roundtrip flights on Southwest.com for up to eight Passengers at a time. On the Air Booking page, enter your travel specifics: origin, destination, and dates of travel.
Q2. How can I find the lowest fare for my flight?
Ans2. We provide many options to find the best price for your flight:
When shopping for a particular day, use the sorting features to sort by lowest price.
To find the lowest price on each day in a month, use our Low Fare Calendar.
To be alerted when we offer a sale, sign up to receive Southwest emails.
Q3. What are the fare types with southwest?
Ans3. Southwest has four fare types that everyone can choose from: Business Select®, Anytime, Wanna Get Away Plus, and Wanna Get Away. The benefits of each fare type here. We also offer military fares for those who qualify.
Q4. How do I submit passenger names for group travel?
Ans4. Complete the Excel Name Template provided by us and upload via www.southwest.com Passport information will be required for international reservations. Please complete all required fields, including group leader name, email, departure date, and confirmation number.
Q5. How do I make a name change?
Ans5. Enter your updates on the Changes tab on the Excel Name Template provided by us and upload via www.southwest.com Group reservations include unlimited name changes up to 72 hours prior to departure.
Q6. How can I change or upgrade my seat on a Getaway booking?
Ans6. You can access your reservation online anytime in Manage My Booking. ️
Q7. Why is there a policy for customers of size?
Ans7. We’ve had a long-standing policy for more than 30 years designed to meet the seating needs of Customers who require more than one seat and protect the comfort and safety of everyone onboard.
Q8. How do I know if I need a second seat?
Ans8. The armrest is the definitive gauge for a Customer of size. It serves as the boundary between seats. If you’re unable to lower both armrests and/or encroach upon any portion of a seat next to you, you need a second seat.
Q9. How do I book an additional ticket for a customer of size?
Ans9. Just follow the online booking instructions below for proactively purchasing an additional seat
- Go to Southwest.com & Click “Air.”
- Select your city pair(s) and travel date(s).
- In the “Passengers” field, indicate the total number of seats needed by selecting that number of adults. (For example, if one Customer of size requires two seats and is travelling with one other adult in their party, select “3 Adults.”)
- Proceed through the “Select Flight” and “Itinerary and Pricing” pages.
- Complete the “Who’s Flying?” name fields for a Customer of size as follows:
- 1.Without a middle name: A Passenger named Tom Smith would designate Passenger One as “Tom Smith,” and Passenger Two as “Tom XS Smith” (first name Tom, middle name XS, and last name Smith).
- 2. With a middle name: A Passenger named Tom James Smith would designate Passenger One as “Tom James Smith,” and Passenger Two as “Tom James XS Smith” (first name Tom, middle name James XS, and last name Smith).
QUESTION RELATED TO FLIGHT CANCELLATION
Q1. How to cancel a Southwest flight online?
Ans1. Most trips can be easily cancelled on our website or in our app, without needing to call. Look for the Manage Reservations option on our website or app and then tap or click the Cancel option.
Q2. How to Cancel a Flight on Southwest?
Ans2. 1. After you have logged on to your account, click on My Account in the top right-hand corner.
2. In the middle of the next screen, you will see all of your upcoming flights. Choose the flight you want to cancel and click on Cancel Flight.
3. Then, you will be able to confirm the flight you are cancelling and select how you want your refund. If your ticket was fully refundable, you will have the option of requesting a refund or holding it as a flight credit for future use. If the ticket was non-refundable (Wanna Get Away tickets), you will be able to request flight credits for future use.
4. Click the yellow Cancel Flight button at the bottom of the screen to complete the cancellation.
Q3. How to Use Southwest Flight Credits?
Ans3. Using Southwest flight credits (formerly called travel funds) isn’t difficult since they are listed in your online account. Once you sign in to your account, they will be listed in the My Account section. Apply Travel Funds to a New Reservation:-
1. Search for flights as you normally would, then proceed to the Passenger & Payment Info section.
2. In the Payment Method section, you will notice a small drop-down menu at the top that says Southwest gift cards, flight credits, and Southwest vouchers. Click on this drop-down menu to fill in your flight credit information.
3. You can toggle between the 3 payment methods. Select Flight credits. You will need your confirmation number from the original flight, plus your full name. Click on Apply Funds to continue and finish your purchase as usual.
Q4. When can I cancel a Southwest flight?
Ans4. You can cancel any flight up to 10 minutes before the flight is scheduled to takeoff. After that, the price of your ticket will be forfeited if you purchased a Wanna Get Away fare. If you purchased a Business Select or Anytime fare, your ticket price will be transferred to a flight credit for use on a future flight.
Q5. Can I cancel Southwest within 24 hours of purchase?
Ans5. Even for non refundable reservations, if you cancel within 24 hours of booking, you can receive a refund back to the original form of payment or convert the airfare into travel funds.
Q6. Can I cancel a Southwest flight without penalty?
Ans6. Generally, yes. There are no fees to cancel a Southwest flight. If you paid for the flight with Rapid Rewards points, they will be automatically redeposited into your account. If you purchased a Wanna Get Away fare with cash, the money will be held as a reusable flight credit to be applied towards the purchase of a future flight. If you purchased a Business Select or Anytime fare, any money you paid for your ticket will be refunded to the original method of payment.
Q7. How do I get a refund for my second purchase?
Ans7. If you purchased an additional seat, you can request a refund of the additional seat purchase after travel by:
Sending us an email request at Southwest.com/feedback or by
Call us at the service number.
Even if the flight experiences an oversale, we’ll still refund the cost of the extra seat.
Q8. How late can I cancel my Southwest flight?
Ans8. If you don’t cancel your reservation at least 10 minutes before the flight’s original scheduled departure time, your reservation will be cancelled, and the value of Business Select® or Anytime tickets will be refunded in the form of a Transferable Flight Credit.
Q9. How much does it cost to cancel a Southwest ticket?
Ans9. No cancel fees. No change fees. Failure to cancel a reservation at least 10 minutes prior to departure may result in forfeited travel funds. Fare difference may apply.
QUESTIONS RELATED TO THE RESCHEDULING/CHANGING
Q1. How to reschedule Southwest flight?
Ans1. Similar to cancelling a Southwest flight, you can easily change a Southwest flight through your Southwest account online. You can change just one-way or the entire round trip. Again, note that changing your flight online will make that change for all passengers on the itinerary. You’ll need to call Southwest if you need to change just one passenger’s itinerary.
Q2. How do I make the same day change?
Ans2. Business Select and Anytime Customers can make a same-day change at airport Kiosks, Southwest.com, and in the mobile app.
Look up your flight confirmation number. You can also find your flight confirmation number in My Account or the Manage Reservations section.
See which same-day flights between the same cities have available seats and choose a new one.
You’ll receive a text or email confirmation with a link to retrieve your new boarding pass.
Q3. Does Southwest charge to rebook?
Ans3. Southwest never charges fees to change your flights because we understand plans change. You may be asked to pay a difference in fare if the new flight you’re choosing costs more than your original itinerary.
Q4. How many times can I reschedule my Southwest flight?
Ans4. All customers can rebook a flight to get the best price available, elite status or no elite status. Southwest even allows you to rebook an unlimited number of times. You can rebook anytime from the initial booking up until 10 minutes before the flight’s departure.
Q5. What is the procedure of rescheduling a flight ?
Ans5. If you booked directly through Southwest Airlines’ website, mobile app, ticket counter, or call centre, you can change your travel date, time, and/or destination online through Manage booking.
Q6. What to Do If Southwest Cancels Your Flight?
Ans6. Southwest says they will reach out to you if they cancel your flight to let you know of the cancellation, and they may also reach out to provide a refund and some sort of compensation. We are first going to offer to re-book you to a different flight or a later time.
Q7. Does Southwest offer compensation?
Ans7. The type of compensation Southwest Airlines gives for delayed flights is a LUV Voucher. These vouchers can be used for the cost of a future flight (but not to cover taxes and fees) on Southwest.
Q8. Can I get a refund for travel insurance?
Ans8. You may cancel your policy for a full refund within 10 days of purchase provided it is prior to your scheduled flight and a claim has not yet incurred. After this 10-day period, the policy is non-refundable. The insurance premium is not refunded in cases of flight delays or cancellations.
Q9. How do I claim Southwest delay compensation?
Ans9. If you were impacted by a flight cancellation or significant delay, you may submit receipts Email Us on Southwest.com.
QUESTIONS RELATED TO THE SEAT AVAILABILITY
Q1. Can I change my seat on southwest airlines?
Ans1. Yes, you can change your seats on Southwest Airlines. There are no assigned seats.
Q2. Can you change your Southwest flight free of charge?
Ans2. Yes, you can change your Southwest flight free of cost. You need to pay the difference in flight fare if the price is more. If the difference is less, you’ll get your money refunded.
Q3. Can I change my Southwest flight to a different time?
Ans3. Yes, you can change your Southwest flight to a different time. You need to choose the flight you feel comfortable flying on.
Q4. Why is Southwest offering to change my flight?
Ans4. Sometimes Southwest does change their flights. They usually book an alternative flight for you for which you do not need to make any confirmations. Otherwise, you can change your flight date and time from your original one to 14 days without extra costs.
Q5. Can I change my departure airport to Southwest?
Ans5. Yes, you can change your departure airport. When you’re changing your flight, you’ll have an option from which you can change your departure airport.
Q6. How do I assign seats on Southwest Airlines?
Ans6. Southwest-operated flights have open seating. Once onboard, simply choose any available seat and stow your carryon items in the overhead bin or under the seat in front of you.
Q7. How do I choose my seats on Southwest Wanna Get Away?
Ans7. When you purchase Southwest’s Wanna Get Away fare, you won’t receive a seat assignment. Unlike other U.S. airlines, Southwest has an unconventional boarding system. There’s no assigned seating, and you can’t choose your seat in advance. Instead, travellers select their seats after boarding the plane.
Q8. When did Southwest stop assigning seats?
Ans8. By 2007, Southwest had said goodbye to the first-come, first-served boarding approach and eliminated the need for Customers to camp out at the gate for a shot at a coveted aisle or window seat.
Q9. Does checking in early get you a better seat on Southwest?
Ans9. You will receive an earlier boarding position, improved seat selection, and earlier access to overhead bins. Please note, for Anytime fares purchased between 36 and 24 hours, the boarding position assignment process has begun so this may impact the boarding position assigned to you.
Q10. Can you sit in first class on Southwest?
Ans10. Southwest doesn’t offer business or first-class seats, and while the more expensive fares do come with a few extra perks, they aren’t worth the added cost. The main advantages of Business Select fares are that they’re fully refundable and they earn more points.
QUESTIONS RELATED TO MEALS/BEVERAGES
Q1. Can I bring food on my Southwest flight?
Ans1. You’re welcome to bring your own non-alcoholic drinks onboard. As a reminder, FAA regulations prohibit Passengers from drinking alcohol* on the aircraft unless it’s served by the air carrier.
Q2. How can I retrieve a receipt for a previous inflight beverage purchase ?
Ans2. Our drink receipts are now 100% digital. If you’d like to secure a receipt for a previous inflight drink purchase, you may do so by submitting the form linked below. Note: you will need to provide the last four digits of your credit card number, departure city, and departing/return dates.
Q3. Can I buy food on Southwest Airlines?
Ans3. We do not offer snacks for purchase during the flight, so be sure to grab something before boarding.
Q4. What food is allowed on Southwest Airlines?
Ans4. Certainly! Anything not a gel or liquid can be brought with you through security and anything you purchase after security can be brought onto the plane.
Q5. Can I buy food on Southwest flights?
Ans5. We do not offer snacks for purchase during the flight, so be sure to grab something before boarding.
Q6. What not to pack when flying southwest?
Ans6. Any beverage with more than 70 percent alcohol (any alcohol container in your carry-on should meet TSA liquid restrictions and contain no more than 3.4 ounces or 100 millilitres). Firearms and ammunition. Gasoline-powered tools.
QUESTIONS RELATED TO THE BAGGAGES
Q1. Does Southwest charge to fly with checked baggage?
Ans1. Your first two checked bags fly free at Southwest (weight and size limits apply). Skis and golf bags may also fly free, and surfboards fly free in Hawaii. Each additional bag and any oversized bag (more than 50 pounds or larger than 62 inches) is $75 per item, one-way. See restrictions and limitations below.
We have baggage embargoes in place for some countries—restrictions on oversized, overweight, and extra checked bags. Check if your destination is impacted by an embargo.
You can self-tag your bag at a kiosk at many of the airports we serve and drop it off with an Employee to get in and out and on with your trip.
Q2. How big can my checked baggage be?
Ans2. Each checked bag can weigh 50 pounds or less and be 62 inches in size (length + width + height).
Q3. What is considered excess baggage?
Ans3. To check more than two bags, each additional bag will cost $75 each way as long as it is no bigger than 62 inches (L+W+H) and weighs 50 lbs. or less. Excess baggage that is also overweight or oversized will be charged excess baggage plus the applicable oversize or overweight charge. Any item weighing more than 100 pounds and exceeding 80 inches in size must be shipped as Air Cargo.
Q4. What is the carry-on policy at southwest?
Ans4. TSA regulations limit carry-on to one bag and one small, personal item. If you’re travelling with a pet, carriers are counted as either your personal item or carryon.
Q5. What are the personal items allowed onboard?
Ans5. Personal items include purses, briefcases, cameras, food containers, or laptops (case included)
Q6. How do I check bags on an itinerary that includes an international flight?
Ans6. You can check your bags at the ticket counter when you arrive at the airport. You must check baggage at least 60 minutes before your flight’s scheduled departure. If travelling from Aruba, check your bags at least 75 minutes before the flight’s scheduled departure.
If you’re a connecting Passenger, you must claim all luggage upon arrival in the U.S. After clearing Customs, recheck all luggage with a Customer Service Agent before proceeding to connecting flight(s).
Q7. Can I use curbside check-in for flight itineraries that include at least one international leg?
Ans7. No, you must check in at the ticket counter or kiosk in order to have your passport verified, check luggage, and receive your boarding pass.
Q8. What is the baggage embargo for checked baggage?
Ans8. A baggage embargo is a restriction that may apply to oversized, overweight, and extra checked bags for select international destinations. Some destinations have year-round restrictions and others have restrictions during summer and holiday travel periods. During an embargo, we will not accept any checked items outside the limit(s) described below.
Q9. Do you pay extra for bags on Southwest?
Ans9. Southwest will accept the first two checked bags for free provided that the bags do not exceed 50 lbs and 62 inches (L+W+H). Overweight items from 50 to 100 pounds and oversized items in excess of 62 inches but not more than 80 inches will be accepted for a charge of $75 per item.
Q10. What Should I do, my baggage does not arrive?
Ans10. Go to the Baggage Service Office to report your delayed bag. The Agent will create a report and provide you with a receipt. You’ll receive updates on the status of your bag. We also provide a phone number that you can call to follow-up on the status yourself.
QUESTIONS RELATED TO THE INFANTS
Q1. Who qualifies as a Lap child?
Ans1. One child over 14 days and under two (2) years of age, not occupying a seat, may be carried as a Lap Child when travelling with an adult (12 years of age or older). Each adult may travel with one Lap Child. Although a boarding pass is not required for the infant, you will need a Boarding Verification Document, which can be printed at the airport on the day of travel at a kiosk or the ticket counter.
A Lap Child may be carried free of charge domestically. For international travel, applicable government-imposed taxes and fees must be paid, and a ticket will be issued for each person, regardless of age.
Q2. How do I book a reservation with a Lap child?
Ans2. To book your reservation with a Lap Child, follow the online booking instructions below to book a reservation with a Lap Child:
- Select your city pair(s) and travel date(s).
- In the “Passengers” field, indicate the total number of seats needed by selecting the number of adults and lap children.
- Proceed through the “Select Flight” and “Trip & Price Details” pages.
- Complete the “Who’s Flying” name fields for each Passenger. If multiple adults and/or lap children are travelling, use the drop down next to the Lap Child’s information to associate the Lap Child with an adult Passenger.
Q3. What special rules apply to infants and toddlers?
Ans3. If you’re travelling with an infant or small child, you should know that proper use of a child restraint system (CRS) enhances child safety on aircraft. For this reason, we and the Federal Aviation Administration (FAA) strongly recommend that infants and small children who weigh 40 pounds or less be secured in an appropriate CRS when travelling by air.
Q4. Does my infant need a boarding pass?
Ans4. If you choose to travel with your infant on your lap (at no additional charge), they don’t need a boarding pass; however, you’ll need aBoarding Verification Document (BVD) for the infant so they can board. BVDs can be printed at the airport on the day of travel at a kiosk or the ticket counter. If travelling domestically with a Lap Child, you can add them to your reservation. You still have to travel with proof of age.
Q5. Do I need to reserve a seat for my infant?
Ans5. Children up to 2 years old (24 months), are not required to have their own seat. You must, however, inform Southwest Airlines that you will be travelling with an infant on your lap. Only one lap child is allowed per adult. If one adult is travelling with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. A birth certificate or shot record must be presented upon check-in for any lap children under the age of two. You can also choose to purchase a seat for your infant as long as you have the proper child restraint device.
Q6. Will I pay for my infant to travel domestically?
Ans6. A child under 2 years old (24 months) can travel for free as long as the infant will be on the lap of another passenger for the flight.
Q7. What if my child turns 2 on the trip; will I have to buy a ticket for the return flight?
Ans7. Yes, a ticket will have to be purchased for any flight on which the infant will be over 2 years old.
Q8. What infant amenities are available on the aircraft I’ll be flying (ie. Bassinets)?
Ans8. Infant amenities vary by aircraft. When you’re on the flight page, look for the Infant Amenity Icon. If it is present, clicking on it will tell you what infant services are available on that flight. If you do not see it, infant amenities are not offered on that aircraft. You can always contact Southwest Airlines for more information.
Q9. Can I sit in the Exit Row with my infant?
Ans9. Federal Aviation Administration regulations state that no lap children or infant seats are allowed in an Exit Row and that all passengers in an Exit Row must be at least 15 years of age. In addition, infant seats are not allowed in the row directly in front of or directly behind an exit.
QUESTIONS RELATED TO THE PETS
Q1. What species of pets are allowed?
Ans1. We welcome small vaccinated domestic cats and dogs in an appropriate pet carrier in the cabin on domestic flights. Carriers must be stowed under your seat. For Customers travelling to Puerto Rico, specific requirements may apply. We do not accept pets on flights to or from Hawaii.
Q2. How much is the Pet Fare?
Ans2. The Pet Fare is $95 each way per pet carrier. For Customers traveling between Hawaiian Islands from September 6 through June 30, 2023, the Pet Fare is $35 each way per pet carrier.
Q3. Can pets be denied boarding?
Ans3. A pet that shows disruptive behavior may be denied boarding. Examples of disruptive behavior include (but are not limited to):
Scratching, excessive whining or barking
Growling, biting, lunging
Urinating or defecating in the cabin or gate area
Q4. Where do I sit with my pet onboard the aircraft?
Ans4. We have an open seating policy; however, those travelling with pets may not sit in an exit row seat or a seat with no under-seat stowage in front of them.
Q5. How many pet carriers can I bring on the plane?
Ans5. We allow one pet carrier per ticketed Customer. Each pet carrier can contain no more than two of the same species of a small cat or dog.
Q6. Do pets require any type of vaccinations or documentation?
Ans6. Pets must be vaccinated, but we don’t require documentation.
Q7. Will I get to preboard because I’m travelling with a pet?
Ans7. Customers travelling with pets will board with their assigned boarding group.
Q8. Where do I pay the Pet Fare?
Ans8. The Pet Fare must be paid at the airport ticket counter.
Q9. How do I pay for the Pet Fare?
Ans9. You can pay with accepted credit cards. On your day of travel, please pay the Pet Fare at the ticket counter.
Q10. Will the Pet Fare be refundable if I decide not to travel?
Ans10. Yes, the fare is refundable if you cancel your reservation or if your flight is cancelled and you do not rebook. Call the service number or visit the ticket counter to request a refund. Please note, Pet Fare pricing is subject to change at any time.
QUESTIONS RELATED TO THE CHECK IN
Q1. Does Southwest Airlines offer mobile check-in?
Ans1. Yes, you may check-in for your Southwest Airlines (WN) flight with your mobile device starting 24 hours and end-ing 60 minutes before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device.
Q2. Can I check bags with the Southwest Airlines online web check-in?:
Ans2. No, however, you may check bags at the airport Express Bag Drop kiosks, at the airport ticket counter, or curbside.
Q3. Can I pay bag fees with the Southwest Airlines online web check-in?
Ans3. No
Q4. Can I select or change my seat with the Southwest Airlines online web check-in? Ans4.
Ans4. No, Southwest does not assign seats.
Q5. How can I check in for my Southwest Airlines flight?
Ans5. You may check-in for your Southwest Airlines (WN) flight with the following options:
- Online check-in (Web check-in)
- EarlyBird check-in
- Mobile check-in
- Curbside check-in at the airport
- Self-service kiosk check-in at the airport
- Ticket counter check-in at the airport
Q6. Does Southwest Airlines offer curbside check-in?
Ans6. Yes, you may check-in for your U S domestic Southwest Airlines (WN) flight curbside at most U S airport locations from 60 minutes to 3 hours before the scheduled departure time (depending on your departure city and destination). You will need your photo ID and also your flight reservation code, flight number destination, or electronic ticket number to check-in. Please check Southwest Airlines (WN) website for an exact list of participating airports.
Q7. Does Southwest offer self-service kiosk check-in?
Ans7. Yes, you may check-in for your Southwest Airlines (WN) flight at applicable airport self-service kiosks from 30 minutes to 3 hours before the scheduled departure time (depending on your departure city and destination) and receive a printed boarding pass.
Q8. Does Southwest offer ticket counter check-in?
Ans8. Yes, you may check-in for your Southwest Airlines (WN) flight at the airport ticket counter from 30 minutes to 3 hours before the scheduled departure time (depending on your departure city and destination) and receive a printed boarding pass.
Q9. When do I need to be at the boarding gate?
Ans9. Boarding closes at the following times for Southwest Airlines (WN) flights:
30 minutes before scheduled departure for US domestic flights
30 minutes before scheduled departure for international flights to/from the US
Q10. When do I need to check-in for my Southwest Airlines flight?
Ans10. The minimum time to check-in for a Southwest Airlines flight is:
30 minutes before scheduled departure for US domestic flights
60 minutes before scheduled departure for international flights to/from the US
QUESTIONS RELATED TO THE PREGNANT WOMENS
Q1. How do I get a fit to fly certificate for pregnancy?
Ans1. Southwest Airlines recommends against air travel for passengers at or past 38 weeks of pregnancy but does not prohibit it. The airline may, however, ask pregnant passengers to not sit in the emergency row. We want you to be as safe and comfortable as possible during your journey with us — Get a letter from your doctor stating when your baby is due and confirming that you are: in good health. having a straightforward pregnancy. not at any increased risk of complications.
Q2. Can I fly at 30 weeks pregnant on Southwest Airlines?
Ans2. No restrictions. Travel permitted; requires a medical certificate dated within 10 days of departure date once you reach 28 weeks. For flights longer than four hours, travel is not permitted after 36 weeks of pregnancy (32 weeks if pregnant with multiples), or within 48 hours of normal vaginal delivery.
Q3.Do I need a doctor’s note to fly pregnant Southwest?
Ans3. Yes, Southwest airlines require a doctor’s note regarding the pregnancy for the travel. When you reach the 28th week of pregnancy, you must submit the medical certificate within ten days of the departure.
Q4. Why is it important to know your due date before travelling?
Ans4. If something goes wrong while you are away, your caregivers will need to know how far along you are and any other important information about your pregnancy. If you’ll be going far from home, take a copy of your health record with you.
Q5. How late do you fly pregnant internationally?
Ans5. Generally commercial air travel before 36 weeks of pregnancy is considered safe.
Q6. What do I need for a comfortable trip?
Ans6. For your comfort, request a bulkhead bassinet seat, or an aisle seat near a lavatory.
During check-in, ask for a seat with a leg rest to keep your legs elevated during the flight.
Q7. How many weeks pregnant can you fly with Southwest?
Ans7. Southwest allows you to fly up to 27 weeks of pregnancy without any restrictions, and after that, if there are no medical issues or complications in the delivery, then they can travel even up to 35 weeks, but it is highly recommended to seek your doctor’s opinion before planning your journey.
Q8. Do pregnant passengers get priority boarding?
Ans8. You can often arrange for priority boarding on flight and even some cruise ships if you are pregnant and require additional time or assistance to get to your seats or accommodations. For air travel, it is usually not necessary to make such arrangements in advance: Simply speak to a representative from your airline.
Q9. What are the reasons not to travel while pregnant?
Ans9. Some women prefer not to travel in the first 12 weeks of pregnancy because of nausea and vomiting and feeling very tired during these early stages. The risk of miscarriage is also higher in the first 3 months, whether you’re travelling or not. Travelling in the final months of pregnancy can be tiring and uncomfortable.
Q10. What is the procedure of travelling while pregnant?
Ans10. You can book your flight by visiting the official Southwest website or calling the airline and letting them know your preference & requesting them to arrange any medical assistance during your journey.
You must book aisle seats for easy movement or access the lavatories fast in case of any emergencies.
While booking your flight, you can fill out the special assistance form if you need any extra privileges during your journey.
If you have any medical complications and you need your doctor to accompany you, then you must contact the customer care service of the airline at the time of making a reservation itself to permit your request under consideration as a case of special circumstance.
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